Teams | Collaboration | Customer Service | Project Management

Zendesk QA Spotlight: AI-powered conversation discovery

Zendesk QA Spotlight is an AI-powered conversation discovery tool that highlights customer service interactions falling into the must-review category, and revealing the greatest learning opportunities for your support team. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Building an AI-Ready Zendesk Help Center

About the AI User Group: The A.I. User Group Welcome to the A.I. User Group – a dynamic hub for Zendesk customers eager to dive deeper into the world of Artificial Intelligence. Organized by Zendesk users, for Zendesk users, our mission is to foster a vibrant community focused on learning and sharing insights. We aim to be a resource for everyone, from seasoned Zendesk users to casual enthusiasts, even those pressed for time but curious about AI.

Simpplr's newest product features and updates: Accelerate efficiency with AI Assistant, improve communications, analytics & more

From a personalized AI Assistant to transform self-service to expanded mobile notifications that boost newsletter engagement — here’s what you need to know about Simpplr’s latest product releases.