Teams | Collaboration | Customer Service | Project Management

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Contact Center vs. Call Center: Key Differences

Contact center and call center – what’s the difference? Though the two sound similar (and do overlap in terms of functionality) they differ in how much they offer. Both work with customer communications, but call centers cover a much more limited range. Watch our video to find out more & discover which one will work best for your business! Bitrix24 is a perfect online workspace for your business. Everything you need for productive remote work is here - from communication tools to a contact center, CRM, and project management.

Why Don't Your Measure Your Workday?

Technological advancements have made it possible for you to measure everything starting from the number of steps you take to how many hours you sleep. But even with these advancements why don't you measure your workday which is a major part of your life because you can't improve what you don't measure. Uncover actionable insights into how time is spent with Time Doctor so you become better by the second.

Types of CRM and how to choose the right one for your business

If you’re currently looking for a CRM for your business, you will find this video quite helpful. Here, we give you practical advice, tips, and criteria for choosing a CRM that will increase your sales and improve customer service. Bitrix24 is a perfect online workspace for your business. Everything you need for productive collaboration is here - from tasks, chats, and videoconferencing to CRM, project management, and business process automation.

Welcome to Courier

Welcome to Courier. We like put your engineers first, so we have designed a reliable, customizable, and cost-efficient notification system that only takes minutes to integrate into your product. To get started, head over to your Courier app and create your account. The onboarding process will walk you through creating and sending your first notification. You can use the application to build, send, automate, and monitor the status of all of your outbound messages.

Simpplr - The Modern Intranet Software in 1 Minute

Keeping employees connected and engaged within an organization is complex. And with people working across multiple locations, it gets even worse. It should be simpler, and now it is… Discover Simpplr, the modern intranet software that connects people, creates conversations, answers questions, shares ideas, and finds information on any device, form anywhere. Hear about company news, events, policies, and more, it’s all in one place. Simpplr is purpose-built to help your employees collaborate across departments and stay connected to the broader organization.

Project planning. How to develop a project plan effectively

A good project plan is like a roadmap to triumph. Planning a project can sometimes seem more overwhelming than the project itself, but most of the time, all you need to do is just start! In this video, we’ve gone over the 10 steps you need to take to develop a successful project plan. Bitrix24 comes with free project management (amongst other awesome business tools, including CRM, marketing, chats & calls).