Teams | Collaboration | Customer Service | Project Management

What Is a 2-2-3 Schedule and How Does It Work

For businesses, running a sustainable operation, productivity, and employee well-being can be challenging. A rotational and well-maintained shift is crucial for sustainable and profitable business operations, especially in the healthcare, industrial, and manufacturing sectors. Workers often struggle with long 12-hour shifts, stress, and little time to rest, which cause fatigue and work-life imbalance.

NEW Diagramming Format: Build Precise Diagrams in Miro with Ease

Complex diagrams don’t need complex tools. Miro’s Diagramming Format gives you the structure and precision of a dedicated diagramming platform—without losing the collaborative context of your workspace. From process maps to technical workflows, build with accuracy using specialized tools like snap-to-grid, layers, and auto-align. Then switch between focus mode and the board to connect your work to the bigger picture.

How to Monitor Employees Working From Home (Without Destroying Trust)

When it’s time to choose a remote monitoring tool, you’ll want one that does it all without creeping everyone out. That’s where we come in. Remote work is here to stay, but managing it effectively requires the right approach. This video breaks down how to monitor employees working from home without crossing the line on privacy. Because let’s face it, hovering over Slack messages and counting every mouse click isn’t the way to build trust (or sanity).

All you need to know about Zendesk's new Dashboard Builder

Zendesk recently launched its brand-new Dashboard Builder, and there’s plenty to get excited about. To help you get the most out of it, we asked Zendesk Expert Jude Kriwald to break it all down. In this post, he covers what’s changed, what’s improved, where there might be challenges, and how to successfully migrate your existing dashboards. Zendesk recently launched a new Dashboard Builder in Explore.

Rocket.Chat achieves AWS ISV Accelerate Certification

We are excited to announce that Rocket.Chat has officially achieved the AWS Independent Software Vendor Accelerate (ISVA) Certification. The AWS ISV Accelerate Program is a global initiative designed for AWS Partners who offer software solutions that run on or integrate with AWS and are sold through the AWS Marketplace. This achievement enhances our ability to deliver secure, scalable, and innovative communication solutions to organizations around the world.

Rovo is for everyone! | Product Spotlight | Atlassian

AI-powered search, chat, studio and agents — driven by your team's knowledge. Rovo Agents are ready-to-work, built into the Atlassian cloud platform, and include specialized skills that help every team work not only faster, but smarter. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, our products help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Top 11 Simple Project Management Software for Small Businesses

Running a small business is like trying to get a ship through stormy seas. Deadlines crash in like waves, the budget is as tight as the sails, and your crew looks up to you for guidance to get them through it. It’s tough, but there’s a lifeboat: project management software. No matter how rough the waters get, this tool can help streamline tasks, improve communication, and keep you on track.

17 Best Employee Engagement Software in 2025

By the start of 2024, only 33% of employees were engaged in their work and workplace. That is not a statistic but an alarm for the organizations, showing that it is deep and serious on the systemic business issue. Low employee engagement nurtures low productivity, increased turnover, and therefore increased recruitment drives. Disengaged employees cost companies billions every year in lost productivity.