Teams | Collaboration | Customer Service | Project Management

Top 10 Business Management Tools for Every Business Owner

Running a business isn’t a sprint. It is indeed a relentless stretch of quick decisions, long work nights, and juggling priorities. As a business owner, you are not just leading – you are playing many characters. Team Manager – Coordinating people and performance. Finance Handler – Reviewing budgets and following-up on invoices. Project Coordinator – Managing timelines, expectations, and tasks. Tech Navigator – Learning and adapting to new-age tools to stay ahead.

Why performance management is broken - and what to do instead ft. Edie Goldberg

Performance reviews have long been a staple in the workplace, but are they truly helping people grow? In this episode, Simpplr’s Chief People Officer Miriam Connaughton sits down with Dr. Edie Goldberg, a future-of-work expert, organizational psychologist, and author. They explore why it’s time to move beyond outdated performance management practices and embrace a more impactful approach: performance enablement.

Reality bites the UK government's push to undermine end-to-end encryption

The UK government’s push to force Apple to backdoor its end-to-end encryption always looked like a miscalculation; both as a policy and politically. The Financial Times’ front page reports that, facing heavy pressure from Washington, the UK government is scrambling for a diplomatic exit from its flawed stance on end-to-end encryption (E2EE) and using its Investigatory Powers Act to allegedly* issue a Technical Capability Notice (TCN) on Apple.

The 9 Best Payroll and Timekeeping Software

Payroll shouldn’t feel like a second job. We tested 9 of the best payroll and time tracking software tools for 2025 from simple all-in-ones to powerful HR platforms. Featured in this video: Find the tool that fits your business, not the other way around! Like, comment, and subscribe for more business tech tips.

The 9 Best Construction Workforce Management Software

Ever feel like managing your construction crew’s schedules, hours, and payroll is a full-time job on its own? Spoiler: spreadsheets and group texts only get you so far. That’s why I dove into the 9 best construction workforce management tools that are built to simplify your day, keep your crew accountable, and help you get payroll right the first time. In this video, you’ll discover: Buddy Punch — from GPS tracking to payroll automation, it’s an all-in-one powerhouse.

Understanding Customer Support SLAs: Maximizing Satisfaction

We’ve all been there. Unlocking our phone, opening the Uber or Lyft app, and ordering a ride. When we do so, both the driver and rider are agreeing to certain terms and conditions: picking the rider up within a designated time frame, how much the trip should cost, an estimated arrival time, and delivering the rider to their destination safely. This agreement of sorts is similar to Service Level Agreements (SLAs), which ensures service obligations and promises are kept.

Employee experience platform vs. modern intranet: why you need both

Your employees are drowning in disconnected tools — Slack for messaging, SharePoint for files, BambooHR for benefits, Culture Amp for surveys — while your intranet sits largely unused. The problem isn't that you need more tools. A modern intranet should be paired with an employee experience platform to unify everything your workforce needs in one place.

5 steps to get started with self-service - Step 1: Map out your business model

Start your journey with self-service in the first episode of our series: map out your business model. Learn to plan content that truly helps your customers, organize your help center for B2C, B2B, and B2E users, and manage visibility to keep information secure. Discover how multilingual support expands your reach and improves satisfaction. Build smarter, inclusive support that works for everyone.