Teams | Collaboration | Customer Service | Project Management

The Importance of Maintaining a Project Management Database

Keeping on top of your project management tasks can be a daunting task, but with the right database and system in place, it’s easier than you think! In this blog article, we’ll take a look at why it’s so important to maintain an effective project management database and how to get started.

Annual report templates: Types of annual reports, what to include, and more

If “I’ll have the annual report to you in the morning” makes you cringe with dread, you’re not alone. But it doesn’t have to be that way. Reports can be interesting treasure troves of valuable information. They just need to be packaged in a more visually appealing way, with high-quality graphs and infographics telling the story instead of paragraphs upon paragraphs of words.

Boosting employee morale: Lessons from the NFL playbook

Or, let’s talk football. It’s Friday, and you’ve closed that deal you’ve all worked so hard on—just the paperwork left to sign. You’re one stride from the end zone. After significant, collaborative effort, everyone feels rewarded and proud. Everyone hits the ground running on Monday, and company morale is high after this success.

7 Tips to Increase the Productivity of Customer Success Team

Customer success is on a steady path to becoming a fundamental pillar of any SaaS organization. As a result, it’s only becoming more demanding and fast-paced. The need for tips to increase the productivity of Customer Success team is more important than ever before. So without wasting much time, let’s get into it!

The Online Safety Bill: An attack on encryption

We all want to be able to address abuse on the internet. In the UK, the government is trying to achieve this through the Online Safety Bill (OSB). Developing such a bill is difficult as technology evolves far faster than legislation. But even allowing for that challenge, and that the OSB has some genuinely good intentions, the proposed legislation is still remarkably poor.

ITIL Configuration Management Within the ITIL Framework

The configuration of IT assets is one of the most vital first steps in creating a functional network. Most firms establish a schedule for ongoing maintenance and plan on making essential upgrades to improve their IT infrastructure on a continual basis. This kind of asset management requires a high level of awareness and oversight, as issues with configuration can result in significant downtime.

Develop a Motivational QOTD with Courier and GPT2

Motivational quotes were quite the rage back in the day when MMS & email forwarding were popular. I remember my parents forwarding me at the start of every morning. Fast forward to today, if you are lucky, you are part of some forward group on your messaging app of choice (Whatsapp, Telegram, etc.). Inspired by the same idea, today we are going to build a service that sends our friends and family an AI generated motivational quote-of-the-day.

How to Choose the Best Software for Paperless Board Meetings

Not all meetings are fruitful. According to Workfront, unproductive meetings consume 8% of an employee’s time — disrupting their workflow. This issue arose when businesses were still holding traditional pen-and-paper meetings. To cut off all the hassle, using the right board meeting software can make the switch to paperless meetings easier. Continue reading to learn more about why such a tool is worth the investment.