Teams | Collaboration | Customer Service | Project Management

Interview

Meesho solves customer issues in hours, not days with Slack

Since April 2021, Slack has had a positive impact on every team at Meesho, empowering them to integrate both new and existing tools and to connect through Slack. Even while they work from home, teams can build the best possible experience for their sellers, from collaborating on feedback-driven products to solving incidents more quickly. “With Slack, everything happens in one channel, and what used to take a couple of days is now resolved in a matter of hours.”

UKG & Simpplr Intranet - Customer Story

In early 2020, Ultimate Software and Kronos merged. After the integration, it became apparent that they needed a way to build unity, reinforce culture, and bring people together within the newly formed organization: UKG. That is when they decided to launch Simpplr. Watch this video to learn the Simpplr and UKG customer story, and hear from leadership about how their new intranet, UKG Today, has transformed employee collaboration and engagement. Learn the reasons they chose Simpplr and why the simplicity and ease of use has been the key driver for getting people to engage with the platform.

Grand Union Housing Group - Convene Success Story

Grand Union Housing is an innovative not-for-profit organization whose mission is to build more homes, stronger communities, better lives. We build affordable homes, provide personal support, and help people to learn, work and be healthy. Aileen Evans, Grand Union Housing's Chief Executive Officer and the new Vice President of the Chartered Institute of Housing shares her experience using Convene and the efficiency of paperless meetings.

HaloITSM Case Study - Cardiff Council

HaloITSM is a single, all-inclusive ITSM software solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customers and employees alike. It wont just standardize your processes, but it will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business, present, and future.

Customer Story: Working remotely was challenging for Vedantu until they found Zoho Projects

Vedantu is a leading Ed-tech firm based in India. Watch how Zoho Projects helps in simplifying their project management process and in keeping a clear track of their project metrics, thereby making remote work a success in their organization.

Psychological Safety with Amy Edmondson & Asana

Join Asana's Joanna Miller with Novartis Professor of Leadership at HBS, Amy Edmondson, in an exclusive conversation on the role of psychological safety in the workplace. Building on her talk from Asana's Scale event, Amy shares what is means to truly be a fearless organization, and how individuals and managers alike can role model the work required for psychologically safe, and thus more innovative, workplaces.

An Inside Look at the Exoprise Sales Team with Mark Yohai, VP Sales & Business Development

Interview with Mark Yohai, VP Sales & Business Development at Exoprise. During this video interview, Mark discusses: Who Exoprise is and what they do The details on their platform How the sales process works Roles they are hiring for What to expect during the interview process Exoprise's culture And more!

How Webhelp Tackled Challenges During Their IT Transformation With Freshworks

Mariano Bañón, Global IT transformation program manager for Webhelp shares his experience of working with Freshservice. Mariano is leading an initiative in Webhelp to simplify IT processes and technology for more than 60.000 employees worldwide. One of the initiatives under the program is to rollout Freshservice across different regions and shared services. In this episode, he will explain how and why Webhelp's IT team made the decision of shifting their IT support strategy, and the challenges they have faced along the way.