3 important principles of change management
Businesses are rapidly evolving, particularly in response to the COVID-19 pandemic. If anything, the pandemic has accelerated change, demanding organizations make bigger pivots even faster.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
5 steps to reducing friction in customer support
The software-buying process is notoriously stressful and complex, which tends to carry over when buyers become customers, given the challenges many support organizations grapple with. According to Dan Gingiss, author and keynote speaker, customer support experts and practitioners showed marginal improvement in 2019. Since the buying journey is already complex, does the customer journey have to be just as complicated?
How to lead remotely when you've never done it before
If you’re suddenly managing a virtual team – and many of you are – these practices will help you make the transition.
Teramind Android App
Introducing the Teramind Android App. In this video, we will discuss all the key features offered and how you can use Teramind on the go!
Working Together, Remotely
Remote working has never been such a hot topic as it is today, with the COVID-19 situation pulling the rug out from under the feet of a lot of companies. And while some have been able to adjust quicker, then most everyone has had to make some changes and overcome challenges. And it’s important to share the difficult lessons with others as well – because sometimes all we need is a reminder that we’re all in this together.
Teamwork Overview
Teamwork work management software for people who want to own the big picture — giving you everything you need to collaborate effectively, hit deadlines, and achieve high performance results.
Our next chapter:Bringing teams together, wherever they're located
Teamwork has always been at the heart of everything we do here at Miro. We operate a distributed headquarters, with leaders and employees spread across four time zones and five hubs. That’s why we’ve codified “Play as a team to win the world” as one of our core values. We see effective remote collaboration as our competitive advantage.
Creating Relationships between Objects in M-Files | Intelligent Information Management System
By using relationships, you can define metadata connections between objects, just as via the metadata card. For example, you can link a customer with an object. The customer then also appears in the metadata of the object. Likewise, the relationships entered via the metadata card will appear in the Relationships dialog. 00:23 - 01:04 Relationships through metadata/metadata card 01:04 - 01:26 Use case / example 01:26 - 02:17 Adding relationships through the relationships dialogue
Building Strong Relationships with B2B Customers who Prefer Live Chat - Part 2
This blog post is the second part of our three-part series (the first part is here) on building and maintaining strong relationships with customers who prefer live chat. In the first part of our series, we focused on the pre-conversation efforts of setting yourself up for successful chat interactions with customers. For this part, we’ll focus on how the actual chat conversation impacts the customer relationship.
Want resiliency? Be a leader in sustainability
If there’s one thing we’ve learned from the COVID-19 pandemic so far, it’s that existential threats don’t just go away. Not even if you ignore them. (Actually, they get worse if you ignore them.) We’ve all been touched by the events of the past few months and we need a new way forward. Whether it’s climate change or public health, we need to face these threats head-on and solve them.