Teams | Collaboration | Customer Service | Project Management

IT asset management: Track and manage employee devices directly in Zendesk | What's New

Employee support issues often tie back to the devices people rely on every day. But asset details don’t always live where tickets do. IT asset management in Zendesk gives internal service teams a single place to track and manage employee devices alongside support tickets. Teams can view asset details like status, ownership, location, and related ticket history, helping agents resolve issues with more context and less back-and-forth. IT specialists and asset managers can even assign devices and manage inventory all within Zendesk.

How one marketer saved 4 hours of manual work with AI Teammates

The hardest part of a planning offsite isn't always the planning. It's translating that clarity, energy, and momentum into actual projects after everyone has left the room. For Sheila Head, Head of Marketing Operations at Asana, that translation work used to cost an entire work day. "The real work happens as soon as you wrap up the notes and assign action items and get people actually working on the initiatives you all aligned on," said Sheila.

Asana catches security risks before anyone writes a line of code with AI Teammates

Security is what makes it possible to build and ship software with confidence. But in fast-moving engineering teams, it can drift into an afterthought—a final hurdle before launch rather than a voice at the table from day one. Varun Prusty, staff security engineer on Asana's security architecture team, believed it didn't have to work that way, so he built something to prove it.

No More Guesses: We360.ai's Dashboards Show What's Happening Now

In the complex world of business, leaders are constantly striving for clarity. We make strategic decisions, allocate resources, and set ambitious goals, often relying on a blend of experience, intuition, and historical data. But what if you could move beyond educated guesses and truly see what’s happening within your organization, right now?

Predictive Burnout Alerts: How Workforce Insights Can Prevent Turnover Spikes in 2026

Most leaders don’t lose employees because of poor intent or weak culture. They lose them because burnout goes unnoticed for too long. By the time an employee resigns, the warning signs have usually been visible for months—long hours, declining focus, irregular work patterns, quiet disengagement.

How capacity modeling improves operational planning and forecasting

Capacity modeling improves planning and forecasting by helping operations leaders understand available capacity and how much work team members can realistically handle using operational data about real-time, resources, and workloads. In this article, you’ll learn what capacity modeling is and how it supports better operational decision-making. How much work can your team actually handle? Without clear visibility into current capacity, planning quickly becomes reactive.

2026 Intranet Buyer's Guide: how to choose a solution that delivers real business impact

Every intranet vendor promises results. The demos look polished, the feature lists are long, and AI apparently powers everything. Choosing a platform that looks good on paper but falls short in practice is more common than most organizations realize.