Teams | Collaboration | Customer Service | Project Management

workativ

A complete guide to AI agent evaluation

Mar 28, 2025 By Deepa Majumder In Workativ
AI agent evaluation—does this sound essentially important? No doubts about that at all. Just like when you write a paper, revisions are necessary to avoid predictable mistakes; evaluating conversational AI agents ensures you flag predictable errors and correct them before you call them a production-ready tool.
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Unlocking Teams Phone Extensibility Insights from Industry Experts on CCaaS Integrations

Mar 28, 2025 By Luware In Luware
Join us for a comprehensive panel discussion featuring industry leaders: as they explore the current landscape and future of Teams CCaaS integrations. In this insightful recording, we delve into: Don’t miss out on this opportunity to stay ahead in the evolving world of communication platforms!
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Simpplr

The beautiful chaos: a day in the life of an internal communicator

Mar 28, 2025 By Regan Zuege In Simpplr
If there’s one thing I’ve learned throughout my internal communications career — working in public education, nonprofits, state associations and now the ever-changing world of tech — it’s that the same employee communication and engagement barriers exist regardless of industry.
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asana

How AI Studio streamlines buying at Asana

Mar 28, 2025 By Team Asana In Asana
In the complex world of corporate procurement, success hinges on more than just buying and selling. It's about strategic navigation—balancing vendor relationships, financial management, and organizational risk. At Asana, this complexity reaches new heights. "Our most intricate agreements can involve up to seven cross-functional teams, with countless hand-offs," explains Jennifer Liu, Asana's Procurement Operations Lead. This complexity has made procurement a prime candidate for AI innovation.
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HR Service Management: How to Use Service Desk to Ensure Service Delivery

Mar 28, 2025 By InvGate In InvGate
In this video, we explore HR Service Management (HRSM) and how it can transform your HR operations. From streamlining processes to improving employee satisfaction, HRSM offers a strategic approach to optimize service delivery. Watch as we break down the key concepts, benefits, and steps for successful implementation! 00:00:00 – Introduction 00:00:40 – What is HR Service Management? 00:01:42 – The HR Help Desk 00:02:41 – Benefits of HR Service Management 00:03:56 – Implementing HR Service Management 00:04:41 – Conclusion.
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Streamline Ticket Management with Vivantio | Faster Support, Better Visibility

Mar 28, 2025 By Vivantio In Vivantio
Discover how Vivantio simplifies internal ticket management processes to help your support teams stay efficient and deliver exceptional service. In this video, we walk through how tickets are automatically routed, triaged, and resolved using customizable queues, AI-powered summaries, and integrated knowledge base resources. What You'll Learn: How tickets are logged, queued, and routed in Vivantio.
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insightful

Coping Isn't Enough: 44% of Employees Consider Leaving Due to Workplace Stress

Mar 28, 2025 By Kendra Gaffin In Insightful
Stress is pushing nearly half of employees toward the exit. Meditation and exercise aren’t enough—real change starts with fixing workplace conditions. Find out how flexibility, workload balance, and engagement tracking can transform employee well-being.
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