How can I send CSAT surveys via email?

Learn how to send customer satisfaction surveys via email to understand the quality of your support.

Timestamps:

00:00 - Intro

00:24 - Admin center

00:49 - Editing the survey

01:35 - Activating the survey

01:45 - Editing the rules for sending the survey

Where can I ask questions?

Head to The Zendesk Community, an online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7
https://support.zendesk.com/hc/en-us/community/topics