In the early 2010s, the Age of the Customer emerged. Consumers were more connected than ever before, and as their access to information and resources grew, so did their expectations. The Age of the Customer continues today—and the data shows it. Gartner research reveals that 74 percent of customers expect more from brands, not only in their products and services but also in how they treat their customers.
Time tracking and time management help organize everything more effectively. Some techniques are good to stop putting off tasks, while others allow us to manage schedules. In this post, you’ll find five alternative time-saving methods that will help overcome procrastination, plan your day or week, and re-organize an approach to your schedule. We bet you’ve heard of Eat the Frog and Pomodoro time management techniques already.
“By 2022, we’ll be talking to bots more than our own spouses.” – Deloitte Rapid technological advancements have pushed businesses to make all information available at customers’ fingertips to deliver a seamless digital experience. Customers today prefer to be self-sufficient. 40% of consumers1 now prefer self-service over human contact.
As a manager, project management time tracking should be standard practice for your team. It involves tracking the time your team members spend on each project. This gives you detailed insights into what tasks your team is working on, how long it takes them to complete, and how to improve productivity. It can also help you accurately bill clients on an hourly model.
15 benefits of time tracking software are discussed in the article, which anyone can get while implementing one in their small business.
Manually tracking employee attendance can wear out even the best business leaders and human resource professionals. And with the rise of remote work and flexible employee schedules, tracking attendance and calculating billable hours is now more complex than ever before. The solution? A solid attendance tracking system! It can give you access to comprehensive attendance reports, streamline workflows, and accurately calculate payroll.
As a provider of a Unified Service Management Platform, Vivantio allows you to seamlessly switch on integrations with virtually any other essential business application for a holistic view of your customers. Whether it’s JIRA, Active Directory or, as we will show you today, Microsoft Power BI, you can easily use these tools in concert with each other to get the data your team needs.
There was a time, not so long ago, when the idea of managing projects remotely would have been laughed out of most offices. Since then, however, a few things have changed. Many businesses are returning to the office after the pandemic, but a full return to work is not what many employees and employers want.
Discover how privacy-oriented businesses reduce costs, foster creativity, and boost team output across the board.