Teams | Collaboration | Customer Service | Project Management

Notion vs. Evernote: Everything you need to know

(Trust us, you won’t need to read any other Notion vs. Evernote comparison blog, after reading this one!) When you’re on the hunt for a project management tool, decision paralysis can take over. Not only are there more tool options than ever before, but marketers have also become more clever with messaging. Scouring through countless blog posts, user testimonials, and professional reviews can leave you feeling more conflicted than when you first started.

How Remote Work Can Improve Developer Engagement and Retention

While many companies focus on building a better product or application, not enough thought goes into the teams that need to build those products. The frontline developers, designers, coders, and contributors that go into building something innovative and amazing often have needs when it comes to creating an environment where they feel valued. Coordinating a cohesive environment where your team feels valued, heard, and able to collaborate can be difficult, especially in the modern world of remote work.

Metrics for Problem and Incident Report Managers

Many IT professionals are familiar with the popular metrics and measures of IT operational success. Such metrics as Customer Satisfaction, Average Handle Time and First Contact Resolution are typically memorized by service desk managers and stored for quick reference during planning and other types of meetings. But how do we measure the effectiveness of the processes that support those teams?

InvGate Insight Try-It-Yourself Online Demo

It's one thing to watch a video demo, and yet another to try a tool yourself. If you're on the lookout for a top-of-the-line, comprehensive IT Asset Management solution, the new free-to-use InvGate Insight online demo instance allows you to actually get your hands on the software and try it out. In this demo sandbox environment, you'll be able to log in as either a technician or administrator in order to explore the various functionalities the software offers.

What is business development? Strategy, plan, and skills

Anyone who works in business development knows that it can be a tough job to explain. If someone asks you what you do for a living and you say, “Business development,” you’re usually met with a quizzical look. So if you don’t have a thorough grasp on what business development is, don’t worry—you’re not alone. The best way to understand business development is to break it into clear pieces. That’s what we’re here to do.

Expensify Time Tracking Guide (Benefits, Best Tools)

Expense management has become a necessity for most companies today. Thankfully, there are tools like Expensify to streamline expense management. It can help you track expenses, reimburse employees, and ensure regulatory compliance. You can maximize Expensify’s benefits by combining it with time tracking, especially for monitoring time-dependent costs.

10 Excellent Time Tracking Software for Workforce Management

In addition to scheduling, performance management, and payroll, time tracking is an integral part of workforce management. But how does time tracking help in workforce management? Tracking employee work hours helps you identify performance patterns, track future workload, delegate tasks correctly, and more. However, manual methods like Excel spreadsheets can be prone to human error. That’s why you need an accurate time tracking tool to get correct time data.