Teams | Collaboration | Customer Service | Project Management

If you were looking for help desk software that integrates with Microsoft Teams, InvGate Service Desk was already your go-to option. However, our MS Teams integration has reached a whole new level of proficiency. Connecting Microsoft Teams with InvGate Service Desk turns the messaging platform into a formal communication channel while centralizing interactions in the backend. This provides a double benefit: improving the agents' and end-users' experience and simplifying tracking and measuring all service desk interactions in one place.

Sign up for a free 30 day trial: https://www.teamwork.com/project-management-software/

If you’re still learning how to use Teamwork.com, sign up for one of our daily webinars: https://www.teamwork.com/webinars/

Some platforms for niche use cases don’t require much consideration – you can try, and if it doesn’t work as intended, you can move onto something else. Other platforms, particularly those that are linked to your client services and business finances, require careful consideration. How do you ensure you’re making the right decision? In this episode, we discuss why growing and maturing agencies looking to scale make the transition from disjointed tools to professional services automation (PSA) platforms.

Whether you're brainstorming big ideas or fine-tuning details, break free from roadblocks with customizable Agile templates in the Miroverse.

The chatbot revolution | Zendesk Who's ready for a chatbot revolution? Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync. Join us on other social media channels.

Learn how we are bringing a new way to view dependencies and related work directly on your Jira board! Know what tasks are related to each other, so that you can refer to them when executing work, see if other work is blocking yours (or vice-versa), and have a single source of truth of all the work that has gone into successfully shipping a task.

With Geckoboard’s Pipedrive integration, it’s easy to share real-time pipeline data, leaderboards and other KPIs with your sales team to keep them aware and motivated.

Dr. Jemma King is a stress, sleep and recovery expert with a PhD in Human Behavior. She is a Fellow at the UQ School of Psychology and conducts research on the impact of psychophysiological factors on cognitive and behavioral performance, specifically in the areas of stress, sleep, recovery protocols, biometrics, and emotional intelligence. She works as a specialist external advisor to McKinsey & Co and has consulted with the Australian Defense Force, the Centre for Australian Army Leadership, the Australian Institute of Sport, and the Australian Olympic Swim Team.

This educational webinar is intended for all Support users and will not only get you one step closer to attaining your TSU Master’s degree but will also help you be more effective with your TeamSupport solution and improve your customer relationships.