Learn all about SLAs (Service Level Agreements) and how they can be leveraged within TeamSupport to optimize the customer experience.

In this short video, we take a quick tour of the entire Craft.io product management platform

Atlassian is designing for a cloud-first future with you. Learn about the top reasons why over 90% of our customers choose cloud, and how we’re reinventing the cloud experience to help teams focus on their most important work.

Product Walkthrough live webinar recording of Craft.io product management solution.

With COVID-19 challenging how companies work, product managers can feel like fish out of water without access to the physical spaces shared with their coworkers. In this webinar, Arif Gursel (ex-director of Product & Ecosystem Partnerships of Salesforce and now CEO of ViBEHEAVY) and Elad Simon (CEO of Craft.io), will discuss how PMs can overcome the hurdles that come with remote working and even thrive at #wfh

Introducing the Teramind Android App. In this video, we will discuss all the key features offered and how you can use Teramind on the go!

Teamwork work management software for people who want to own the big picture — giving you everything you need to collaborate effectively, hit deadlines, and achieve high performance results.

By using relationships, you can define metadata connections between objects, just as via the metadata card. For example, you can link a customer with an object. The customer then also appears in the metadata of the object. Likewise, the relationships entered via the metadata card will appear in the Relationships dialog. 00:23 - 01:04 Relationships through metadata/metadata card 01:04 - 01:26 Use case / example 01:26 - 02:17 Adding relationships through the relationships dialogue

The world is a different place than it was a few weeks ago, and the way we do business has been turned on its head. Learn how to get the most out of Zendesk products, and how to build and manage virtual support teams.

A quick intro about the Omnichannel feature by Willian Sales, Rocket.Chat's Sales expert.