Welcome to our insightful talk show episode where we delve deep into the topic of "Fostering Growth Mindset: The Link between Feedback and Performance." In this engaging session, we explore the crucial connection between feedback and performance growth, and how fostering a growth mindset can positively impact individual and organizational development. Key Takeaways: Don't miss this opportunity to gain valuable insights and strategies for fostering a growth mindset and driving performance improvement. Subscribe to our channel and hit the notification bell to stay updated on future episodes!

In this engaging talk show, we're diving deep into the realm of performance reviews, focusing on the power of open communication. Expect to gain insights into fostering transparency, building trust, and navigating feedback effectively. Our expert panel will share practical strategies for both managers and employees to enhance performance review discussions. Whether you're seeking to improve your feedback delivery or receive constructive criticism with grace, this session offers actionable advice to help you thrive in your professional journey.

Dale shows us, step-by-step, how you can build an Aircall dashboard using Geckoboard. We also cover some of the ways an Aircall dashbaord can boost your Sales or Customer Service teams.

Learn how to mention a teammate or partner in Slack to bring them into the right discussions.

Learn how to share files in Slack for centralized communication with your team.

David Heinemeier Hansson recently revealed that he's making the switch from Apple to Android and trading in his Mac for a PC. In this week's episode, cofounders of 37signals Jason Fried and David Heinemeier Hansson discuss the shift in direction, the events that led to the change of platform, and what the company overlooked by being focused on the Apple ecosystem. Rework is a production of 37signals. You can find show notes and transcripts on our website. Full video episodes are available on YouTube and X.

🌎 On this episode, we’re joined by Brad Harris, Global Customer Support Director of Bitly, to discuss Bitly's innovative approach to customer support. Brad details his experiences and strategies, shedding light on the integration of AI and technology in support operations.

Step into the world of product design with Miro and discover how to elevate your creative process! This video is a goldmine for product designers seeking to integrate Miro's dynamic features into their design workflow. Covering everything from the basics to pro-level tips, we guide you through innovative ways to use Miro, making it an indispensable tool for your design projects. 🎨

OneDesk's generative AI assistant powered by GPT. The AI assistant can support your customers and assist your agents. The AI's knowledge is based on your own company's content including articles, canned responses, and previous agent replies. OneDesk combines Help Desk, Project Management & Professional Services Automation software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

We’ll delve into common challenges experienced in software testing and discover innovative solutions. You’ll hear about employing computer vision and AI for testing, with experienced engineers from Miro and TestDevLab. During this session, you’ll gain insights to effectively tackle your QA challenges.