The OneDesk Web Application
This is a quick tour around the web application to show you where everything is located.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Latest Videos
The OneDesk Messenger
OneDesk is software that combines helpdesk with project management. This video describes the messenger interface where you can live chat in real-time with your customers and team members.
The OneDesk Customer Apps
OneDesk combines helpdesk and project management into one comprehensive app.
The Future of Customer Experience - CEO's Keynote
Girish Mathrubootham, CEO at Freshworks talks about the Future of Customer Experience at Refresh 19 London.
RC Apps Development 2: Managing Data
In this new entry on the RC Apps Development series, Douglas Gubert will introduce further concepts of the Apps-Engine that allow developers to persist and manage their apps' data in Rocket.Chat
InvGate Software | Insight, Manage, Service
Our software can make your life at work easier. InvGate Insight, InvGate Manage, and InvGate Service are complementary offerings that improve IT support, request management across all business areas, and IT asset management.
Getting Started with Miro: Navigation
Miro is the visual collaboration platform for modern-day pioneers. In this video, we’ll cover everything you need to know about navigating around a board and end with some final techniques to make navigation very easy.
Getting Started with Miro: Board Basics
Miro is the visual collaboration platform for modern-day pioneers. In this video, we cover the core functionality of the boards as well as the add-ons and templates available.
Data Forensics: How to find and export forensic information with Teramind
Teramind can be configured to record user sessions. Administrators can then search, identify and export a session recording for forensics purposes. This How-to tutorial explains in detail how to leverage Teramind for this purpose.
TSU Webinar - April 2019 - Summary and Chart Reporting
Learn all about summary and chart reporting in this detailed TSU webinar!