Teams | Collaboration | Customer Service | Project Management

How to Improve Employee Experience - Proven Strategies

Employee experience has been in HR and IT leaders’ minds ever since companies started shifting their ethos into a more employee-centric model. It’s no longer a matter of how much an employee can get done but how they can do it while still feeling like they want to keep doing it.Now that employees are in that strange transition period between home-office and hybrid work, everything about achieving an optimal employee experience has been brought to the forefront even more.

Picking the right deployment model: on-premise vs. off-premise software

On-premise, off-premise, or hybrid software deployments. There’s no shortage of options for companies and IT teams looking to create robust, secure, and scalable networks for their employees and end-users. But with more options comes more research and decision-making, as each choice comes with its own benefits and drawbacks that can impact everything from cost to performance and data security.

Top Tips to Undertake Back Office Workforce Management

Back-office workforce management is crucial for maintaining efficiency, productivity, and high service levels. Managing shared services or a global business services unit requires specific, sound strategies, which can make a remarkable difference in employee performance and overall operational success.

How to Easily Increase Insurance Agent Productivity

The success of your insurance agency rides on your ability to build a team of high-performing agents. But if you’re finding it difficult to improve or even maintain agent productivity levels, you aren’t alone. Since COVID-19, the insurance sector has faced increased operational demands. You need the right tools and the right strategy to maximize your team’s time and resources.

Zulip 9.0: Organized chat for distributed teams

We’re excited to announce the release of Zulip Server 9.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed for seamless remote and hybrid work. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution, and is used by thousands of organizations around the world.

Capacity Planning 101: Beginner's Guide

Capacity planning means ensuring that there is enough time, people, and specific roles to execute projects successfully. It’s a high-level process that proactively evaluates these factors over weeks or months. It influences the type and volume of work your team takes on. And it shapes hiring decisions, too. For example, deciding whether you have enough developers with experience coding in C++ to execute a potential four-month project successfully.

Top 10 Best Employee Productivity Tracking Software In 2024

Are you looking for the best employee productivity tracking software in 2024? You are at the right place. In today’s fast-paced, data-driven, and modern working environment, it is essential to know how productive your employees are. That’s where the role of using such software is crucial. Especially, since there is a fine line between what your team does and what it’s expected to do. You need accurate values, for which software for productivity tracking works like a measuring scale.

Cloud Storage Revolution: How It Transforms Business and Marketing Strategies

The cloud storage revolution is here, transforming how businesses operate and market their products. For business, cloud storage isn't just about storing data—it's a game-changer. It’s driving cost savings, boosting collaboration, and enhancing data security. For marketing, it's creating opportunities for data-driven strategies and personalized customer experiences. This article breaks down what cloud storage is and its key features.

Bridging Remote and On-Site Teams: Communication Strategies for Hybrid Financial Workplaces

The COVID-19 pandemic forced a gigantic remote work experiment across global industries. As finance firms transition to post-pandemic operations, most are adopting a “hybrid” model combining on-site and remote workers. The hybrid approach aspires to “get the best of both worlds”. Employees gain location flexibility while firms retain physical offices and in-person collaboration.