Teams | Collaboration | Customer Service | Project Management

As ITSM thought leader and consultant Doug Tedder has said, “Automate the obvious.” So what’s obvious? We shouldn’t have to think very long…

This week, Discord teased plans to integrate a crypto asset wallet. After backlash from their user community, Discord clarified that the feature isn’t ready to ship “for now”. With many popular social and chat apps already on the blockchain bandwagon (including Facebook, Telegram, Signal, Twitter and Reddit), some are wondering whether Zulip might be next. The answer is no.

There was a time, not so long ago, when the idea of managing projects remotely would have been laughed out of most offices. Since then, however, a few things have changed. Many businesses are returning to the office after the pandemic, but a full return to work is not what many employees and employers want.

When COVID-19 hit in 2020, many businesses were forced to change the way they worked overnight. For some industries, this meant adopting remote work measures that had almost everybody do their usual jobs from home. For others, this meant slowing down their in-person operations, like manufacturing or logistics, to avoid the spread of the virus. The effect this had on employee productivity ranged from barely any difference to increased productivity.

Quickbooks Time®, formerly TSheets®, is a product and registered trademark of Intuit Inc. As a business owner or manager, overseeing employee attendance and working capacity can help you boost employee productivity. Fortunately, tons of software solutions are available today to help you out here, freeing you from exhausting administrative work. One such tool is TSheets. TSheets (now known as Quickbooks Time) is a time tracking tool that aims to simplify team management.

Whether you’re a service provider or a business with hourly employees, project time tracking is essential to assess project estimates and ensure your team works efficiently. And project management software like Zoho Projects allows you to keep track of the hours spent on individual tasks and entire projects through its native time tracking functionality. But is Zoho project time tracking the best solution for you?

As a provider of a Unified Service Management Platform, Vivantio allows you to seamlessly switch on integrations with virtually any other essential business application for a holistic view of your customers. Whether it’s JIRA, Active Directory or, as we will show you today, Microsoft Power BI, you can easily use these tools in concert with each other to get the data your team needs.

Your CTO handed you a project to revamp or build your product’s notification system recently. You realized the complexity of this project around the same time as you discovered that there’s not a lot of information online on how to do it. Companies like LinkedIn, Uber, and Slack have large teams of over 25 employees working just on notifications, but smaller companies like yours don’t have that luxury. So how can you meet the same level of quality with a team of one?