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Making employees feel appreciated with the UMatter bot

In the middle of January 2020, I got a notification about the upcoming Mattermost hackathon that was being hosted on the HackerEarth platform. I checked out the hackathon page but I forgot about it the next day when I went to work. One morning, I was surfing the internet sipping my coffee and landed on a website that discussed why employee churn rate is high in organizations.

Introducing multi Jira Project integrations, custom grouping & more

In Craft.io’s latest release, we’ve launched several practical tools that will help ramp up your team’s efficiency, as well as introduced an exciting improvement to our Jira integration with multi Jira Project integrations. Let’s take a quick look at these updates.

Changing B2B Support Software Part 2: Strategies for Evaluating Solutions

In Part 1 of our series on changing support software, we went through some questions to help you identify if now is the time to consider other options for your support technology. In Part 2, we discuss some key strategies for properly evaluating different support solutions. Let’s dive right into how companies should go about choosing their new support software with these 5 steps.

How to Build a Remote Security Mindset

Millions of employees are now working from home as a result of the COVID-19 pandemic. Meanwhile, business is booming for cybercriminals: We’re seeing a recent and unprecedented surge in successful cyberattacks. Worse, the cost of those attacks is climbing exponentially and is expected to hit as much as $6 trillion annually by next year. To address the problem, executives must reexamine their assumptions about security and the systems they have relied upon in the past.

Employee-surveillance software is not welcome to integrate with Basecamp

We’ve been teaching people how to do remote work well for the better part of two decades. We wrote a whole book about the topic in 2013, called REMOTE: Office Not Required. Basecamp has been a remote company since day one, and our software is sold as an all-in-one toolkit for remote work. Yeah, we’re big on remote work! So now that COVID-19 has forced a lot of companies to move to remote work, it’s doubly important that we do our part to help those new to the practice settle in.

Riot Web 1.6, RiotX Android 0.19 & Riot iOS 0.11 - E2E Encryption by Default & Cross-signing is here!!

Hi folks, We are incredibly excited to present the biggest change in Riot ever: as of the last 24 hours we are enabling end-to-end encryption by default for all new non-public conversations, together with a complete rework of Riot’s user experience around E2E encryption, powered by a whole new suite of encryption features in Matrix. We have released this simultaneously on Web, Desktop, iOS and RiotX Android! The things we needed to fix to turn on E2EE by default were...

You are working from home now. What are your next steps?

Here at Monitask we have always been fans of the teleworking model that allows people to work a few days a week or full time through a virtual office. Since the situation regarding Coronavirus changes every moment, and with the extra burdens of education-in-home and care of children, we know that this is easier said than done. Now that working from home is a reality for most of us, we have compiled a series of resources to help you adapt to your new work-from-home schedule.

Announcing new security and control features for remote collaboration

Millions around the world have had to switch nearly overnight to working remotely. But adopting remote work isn’t easy for every team. Deploying a messaging platform can be difficult for enterprises with high security, compliance, and control requirements.