Teams | Collaboration | Customer Service | Project Management

Project Management Methodology: The 2021 Guide

Many organizations face a difficult time choosing the best project management methodology. Choosing the best method from so many exclusive approaches can be very tricky. A few project managers indulge themselves in a certification course to get used to the ways of managing a project. But only some learn the tools and techniques to take up a project and push it towards the finish line.

What is the Advantage of a Hire Remote Developers?

It’s sometimes tough to hire the right software developer for your company’s needs. However, the best solution may be to search for candidates worldwide and work with them remotely. Besides, companies that hire only developers who work in the traditional workspace miss out on some opportunities. Mentioned below are five advantages that come when you hire remote software developers for your organization.

Top 5 Workday Insights for Employees to Improve Work Performance

Time Doctor is known for providing valuable workday insights for managers and executives. Our thousands of happy customers – almost 10,000 worldwide – have taught us that our tools help employees, too. Employees can use our productivity tools to win trust and earn more flexibility at work. A core focus for Time Doctor is to support and empower employees with the tools and data they need to become more self-directed, accountable, and productive.

StrategiQ Chose Scoro's Work Management Platform to Underpin Growth Ambitions

StrategiQ is a full-service digital marketing agency with 50 employees spread across multiple locations in the UK. Founded in 2013, they’re helping companies connect business objectives with marketing strategies that deliver measurable results. In 2020 Tyler Webb-Harding, StrategiQ’s Operations Director identified a problem – that the teams’ existing project management tools would not scale with the company’s ambitious growth plans.

Project Management with Mattermost and Focalboard

We created Focalboard to be a self-hosted, open source alternative to tools like Trello, Notion, and Asana. One of the most common use cases for each of these tools is managing projects. When we looked for a project management solution to coordinate the development of Focalboard itself, the choice was clear: We would use Focalboard to build Focalboard (just like Mattermost uses Mattermost to build Mattermost).

Scoro Named Top Performer for Enterprise Project Management Software

Scoro has been named a Top Performer in the Enterprise Project Management Software category for the Summer 2021 Customer Success Report published by FeaturedCustomers. FeaturedCustomers is the leading customer success content marketing platform for B2B business software & services helping potential B2B buyers make informed purchasing decisions through vendor validated customer success content such as customer testimonials, success stories, case studies, and customer videos.

9 must-have scrum tools features to help your team stay agile

An absolute integral part of project management is the tools teams use to progress, track, benchmark, and ultimately, complete projects. And with a 2020 State of Agile Report stating 58% of companies rely on scrum frameworks, it's a no-brainer why the actual scrum tools features are make-or-break when it comes time to choose the perfect software. Not only do the best scrum tool features help optimize workflow and track overall performance, they also encourage collaboration and enhance productivity.

June 2021 Version Update: Introducing Single Sign-On

With every little piece of valuable information in the cloud depending on good security mechanisms, it’s smart to take extra steps to protect your team’s and customers’ data without sacrificing user experience. After this product update, you can do exactly that by integrating your preferred single sign-on platform with Scoro. Plus, from now on, effortlessly set up team meetings with clear insight into your team’s schedule and resource availability.

How a MSP uses OneDesk to optimize their customer support

For managed service providers (MSP), customer support is absolutely core to their business. Where the various services provided may be the main customer-facing offering, without a supporting team to attend to client needs and answer questions, an MSP is sure to face challenges retaining clients. Empowering your customer support team only further serves your business, and one simple way to do that is by introducing a helpdesk and ticketing system.

New Features - June 2021 - Analytics

The June 2021 Release of OneDesk introduces a new App (in Beta) to centralize statistics about your tickets, tasks, and projects. We call this new app ‘Analytics’. Located under the ‘More Applications’ icon in the lower-left corner, the Analytics app brings together Reports and Activities, and introduces a new section called ‘Charts’. Here are some highlights of the new Charts app.