Teams | Collaboration | Customer Service | Project Management

What's new in Teamwork | January 2022

We’ve hit the ground running in 2022 at Teamwork by bringing you exciting new features to kick start the year! A few of the new features released this month are Improved Reports, Dark mode for Android, and Archive Agents in Desk. Check out each feature below in detail and see how you can enhance processes within your team throughout 2022.

Increase team engagement and collaboration with video messaging, powered by Vimeo

As a leader or manager of a team, you’ve probably been asking yourself the same question over the past year: How can you inspire your team when you aren’t together? Without the spontaneous, in-person conversations that sprout in an office environment, many distributed and remote team leads have turned to video meetings. But replacing informal catch-ups and quick questions with 30-minute meetings takes up time, costing individuals 157 hours in productivity over the past year.

Dutch Marketing Agency Doubles Turnover With Scoro | Scoro

Cross Media, based in the Netherlands, started as an advertising sales company for healthcare publishers in 2008. Over the years, they have grown into a full-service marketing agency with 35 employees, specializing in B2B communication in healthcare, financial, legal, education, and government sectors.

Project Schedule Management (How To Get Started)

Project schedule management is essential to the successful completion of any project. By mapping out a clear schedule, you can hold team members accountable to deadlines for specific tasks and ensure projects are completed within agreed timeframes. You can use project schedule management software to outline key milestones and assign team members to complete certain tasks.

What Is Business Process Improvement & How to Execute It

Every company relies on hundreds of business processes to function smoothly. But if any one of these processes is faulty, it can cost you both valuable time and money. To avoid that, companies perform business process improvement. But what is business process improvement? And how do you do it? In this article, we’ll discuss in detail what business process improvement means, the steps involved in any process improvement, and the popular methodologies used worldwide.

CIO Classified: Driving insurance into the digital future

With technological innovation accelerating faster than ever—and the pandemic entering a new phase—CIOs have never faced more uncertainty and complexity. That’s why we’ve partnered with Caspian Studios to sponsor Season 3 of the CIO Classified podcast. CIO Classified is a podcast for CIOs, decision-makers, and technology leaders that want to push their business forward and stay on the cutting edge.

Consultancy Firms to Ramp Up Automation in 2022 | Scoro

Organizations in all sectors are becoming ‘digital-first’ in response to recent economic and cultural challenges. In fact, according to the World Economic Forum’s Future of Jobs Report, 50% of all businesses are planning to increase the automation of repetitive tasks. As part of this, automation is set to become a key internal focus for consultancy businesses in 2022, so they need to start considering the types of solutions available.

The ultimate guide to design project management

Effective management is crucial for the success of any design project. Without a plan, things can get out of control quickly. And no one wants to be the deer in headlights when a client asks for that design file you promised because it was lost under a soaring stack of other duties. Design project management is particularly unruly because it usually brings together a range of skilled and qualified individuals from across the team or from a client.