Teams | Collaboration | Customer Service | Project Management

Inbound sales: Meaning, steps, and proven tips to succeed

The simplest sales are made when the customer already knows what they want. Inbound sales are a unique way of selling to customers because the leads seek you out rather than getting roped into the funnel through cold calls or emails. This selling technique involves some extra effort toward the start of your sales funnel, but once you understand the process, it can become an invaluable selling tactic for your team.

Your Comprehensive Guide to Optimizing Board Pack Preparation

How long does it take for meeting organizers to compile board packs? With manual execution, it could take them three to seven days for preparation, one to three days for distribution, and seven to ten days for review. It would take almost a month for corporate secretaries and board administrators to prepare for a single board meeting. As technological solutions are now widely available, how can boards automate board pack compilation?

20 Proven Work From Home Best Practices

Working from home can be beneficial for both employers and employees. For starters, employees save on time and money that they would’ve otherwise spent on commuting. And employers need not spend on large office spaces, utilities, and other overheads. But on the other hand, working from home can cause loneliness and isolation, leading to lower employee productivity rates. Remote managers may also find it challenging to analyze employee performance.

10 Out-Of-The-Box Virtual Water Cooler Ideas To Promote Teamwork

If you want your team to operate like a well-oiled machine, a good rapport among team members is essential. Spontaneous opportunities to bond, like office water cooler chats, promote teamwork, boost morale, and enhance productivity. This is easy when your employees are in the same office; team bonding can occur naturally. However, if you have remote employees, team-building activities require a little more effort and planning. That’s why your team needs virtual water coolers.

5 Best Crew Scheduling Apps & Software (In-Depth Look)

Construction businesses that use outdated methods (e.g., Excel spreadsheets) to manage scheduling are all too familiar with the frustration of manually coordinating with crews via text or call. This is extremely inefficient and hurts your bottom line. To help you avoid these issues, we created Buddy Punch — a crew scheduling app that is intuitive and easy to use.

3 biggest benefits of open source in education

Open source software is making its way into education. Even though using open source software for educational purposes is nothing new, we observe an increased demand for it across higher education institutions. Why now, and why such a surge in interest? Well, there is hardly any industry that didn’t experience an impact made by the pandemic. The conclusion across the board is almost unanimous: the future is digital, and it’s approaching us at a greater speed than ever before.

Contact Center vs Call Center: What is the Difference?

Although the terms ‘contact center’ and ‘call center’ seem synonymous, there are some key differences between the two. A contact center is a hub for managing customer communications and customer service across multiple channels, including phone, email, live chat, messaging, and social media. Customer-facing teams use a contact center software as a single platform through which they can handle conversations coming in from all channels.

Defining Your IT Security Perimeter

It wasn’t too long ago that a security system would be nothing more than a few walls, some cameras, and an inattentive security guard. That’s no longer the case In today’s digital landscape. Now organizations must invest in securing their assets from a growing number of cyberthreats. To start, they must first draw up the boundaries of their IT security perimeter.

Introducing the Miro Developer Platform 2.0, now in beta

Miro is all about empowering teams to build the next big thing. With our redesigned Miro Developer Platform 2.0, launching in beta today, we’re making it easier for third-party developers and partners to build and customize integrations to support Miro’s community of 30 million users.