Teams | Collaboration | Customer Service | Project Management

Learn what employee productivity really means, the metrics leaders track, and a step-by-step framework to measure it accurately.

Each quarter, we ask some of our R&D teams to take a week away from the day-to-day to experiment and innovate on AI. We call this AI Builders Week, and it helps fuel our AI transformation. In past quarters, we’ve focused on building for individual workflows — how do we each get faster and more productive by inserting AI into different parts of our daily to-dos?

Tomer Cohen spent 14 years at LinkedIn, six of them as Chief Product Officer. At Canvas 26, he discussed the rise of the full-stack builder — what it means for roles, org charts, and coordination — and named the collaboration challenge nobody has cracked yet. In fall 2022, Tomer Cohen sat in a conference room in Redmond and watched a demo of GPT-4 — several months before the rest of the market would see it.

This August, we are focusing on removing administrative friction from your day-to-day operations and helping your team work more smoothly. We’ve further improved ELI – our AI-powered assistant – and recently held a webinar where we demoed its newest capabilities now available to you.

An attendant console for Microsoft Teams is a dedicated call-handling interface that lets receptionists manage high call volumes directly inside Teams. It combines caller identification, directory search, real-time presence, calendar visibility, and one-click transfers in a single view, so front-desk teams can connect each caller to the right person on the first try instead of searching across three or four separate windows.

Managing contractors through disconnected spreadsheets, emails, payroll platforms, and project tools creates avoidable operational gaps. Onboarding requirements vary between departments, important documents become difficult to locate, and contractors may begin work without clear responsibilities, deadlines, or project context. Managers are also left without a reliable view of contractor availability, logged hours, costs, outstanding approvals, and delivery risks.

Secure messaging for healthcare is the use of encrypted, access-controlled communication platforms that protect Protected Health Information (PHI) while enabling secure communication between clinicians, care teams, patients, and administrative staff. Unlike consumer messaging apps or standard SMS, healthcare messaging platforms provide encryption, audit trails, and access controls to support HIPAA compliance and protect sensitive patient data.

Enterprise file sharing security is the set of policies, technologies, and access controls that protect sensitive files as they are shared within an organization and with external users. It helps prevent unauthorized access, data leaks, and compliance risks while enabling secure collaboration.

You've tried logging hours at the end of the day. By then, two meetings, a client request, and a handful of small tasks have blurred together. You enter something reasonable and move on. But reasonable isn't billable, and it isn't defensible. With that being said, I’m here today to fix that. I'll share with you which time tracking method is right for you. By the end, you'll know which method fits your workflow and what each one can actually prove.

Explore the best HR software for your business in 2026. In today’s post, we will take a look at the various tools and applications that simplify your daily HR tasks.