Teams | Collaboration | Customer Service | Project Management

Coalition operations depend on XMPP. NATO's Federated Mission Networking (FMN) builds on it, it is a standing requirement in coalition RFPs, and it has carried mission communications for more than 20 years. With release 8.7, Rocket.Chat federates with XMPP, so organisations can coordinate with every partner on the mission network from a single sovereign platform. This release is the first step in a larger build: native XMPP federation, engineered into the platform rather than bolted on.

Organizations nowadays have access to more workforce data than ever. Many organizations use employee surveillance software for tracking employee activity. This software usually tracks activity, work hours, screenshots, and online behavior. Such data is used by businesses to understand how employees spend their time. According to Microsoft’s Work Trend Index, the average employee receives 117 emails a day and is interrupted every two minutes by meetings, messages, or notifications.

@mention an agent on any page and it creates, edits, and comments alongside your team. Through the Atlassian Rovo MCP, the same agents work from Claude, Cursor, or your IDE. Agents have been working in Confluence since we launched custom agents in May 2024, and teams now run more than 5 million agent invocations a month. In February alone, Agents saved Atlassian customers more than 200,000 hours.

A new hire accepts your offer, but their laptop arrives late, application access is missing, and their manager assumes HR has handled everything. By the end of the first week, the employee is frustrated and HR is chasing five different teams. That disorganization affects more than the first-day experience. Gallup reports that only 12% of employees strongly agree their organization does a great job of onboarding, while many employees can take 12 months or longer to become fully effective in a role.

A reflection on building an enterprise product using AI agents, and what the data says about how we worked. The observation For the past few months we have been rapidly building an enterprise-wide, production-grade application that helps with employee compensation planning, management and communication. I compared what we built against a traditionally-built product to draw out insights about our new ways of working.

Burnout doesn’t usually show up as a dramatic breakdown. It shows up as a slightly later reply, a skipped stand-up, a slower first commit of the day. By the time it’s obvious, it’s usually already cost you weeks of productivity — or a resignation letter.

Employees do not contact the IT helpdesk because they want a ticket created. They want their password reset, software installed, access approved, VPN fixed, or device issue resolved. However, many AI helpdesk automation tools stop after answering a question, categorizing the request, or routing the ticket. The actual resolution still depends on an IT technician. True IT helpdesk automation goes further.

Frontline employees are the nuts and bolts that hold your business together. When they’re all in the right place and thoughtfully aligned, they create a stable foundation. But if they’re not aligned, the structure starts to wobble.

Every agile team has lived through this moment: the sprint board looks perfectly on track, every card is moving left to right, and then two days before the deadline, half the team is scrambling and the sprint goal quietly gets downgraded to "we'll finish it next sprint." If that sounds familiar, the problem usually isn't your team's effort — it's a gap in how sprints are planned, tracked, and understood in the first place.

Attrition isn’t slowing down — it’s accelerating. Half of hiring managers now expect turnover to increase in 2026, up from 39% in 2024 and 33% in 2023, and that number climbs to 64% among large companies with 500 or more employees. The cost side of the equation has gotten worse too: the average cost of replacing an employee has jumped from $36,723 to $45,236 in a single year, an increase of nearly $10,000 per departure.