Teams | Collaboration | Customer Service | Project Management

B2B SaaS support teams often face an invisible roadblock: a lack of actionable data. Without visibility into performance, it’s nearly impossible to identify bottlenecks, improve processes, or proactively support your customers. And yet, many teams are still flying blind—relying on gut instinct rather than insight.

Worried that monitoring tools will trigger pushback? Learn how to roll out productivity software in a way that builds trust, improves workflows, and strengthens transparency.

Burnout is real for remote managers. This blog shows how structure and visibility tools can help you set boundaries, stay effective, and protect your energy.

Sales Agent helps Salesforce's sales team of 25,000+ divert 66,000 hours a year back to customer success and relationship-building.

Technical debt is the cost of additional work caused by choosing the quickest solution rather than the most effective solution. Though there are times when technical debt is worth it, it’s important that your team understands the positives and negatives of speedy decisions and how to manage rework in an efficient way. Product managers, programmers, and other stakeholders should carefully consider the trade-offs involved.

Tired of wasting time on formatting, syncing, or tracking changes? Miro’s latest updates cut the clutter so you can focus on solving problems. With smarter diagrams, real-time collaboration, AI-powered catch-up, and seamless cloud and data tools, it’s easier than ever to stay aligned and move work forward—fast. Before we dive in, a quick heads-up: Canvas 25 is back—live in NYC and online on October 14. Don’t miss the latest on AI collaboration and new Miro product drops.

In today’s fast-moving digital world, video content has emerged as the dominant medium for communication, learning, marketing, and entertainment. From TikTok clips to professional training modules, we consume visual content daily—and globally. However, for creators and companies aiming to scale their impact across international markets, one significant barrier remains: language.

This month, we’re introducing three interconnected updates to simplify billable time tracking in Scoro and lay a strong foundation for even better reporting in the future. A new internal project type that helps clearly separate client and internal work. Billable time is now standardized at the task level. And a refreshed project modify view that makes project creation faster and more intuitive.

Every team wants to work better together. But that is not always easy. Miscommunication, unclear roles, and different work styles can get in the way. That is why strong teamwork is so important. With the right tools, strategies, and attitude, any team can work better together and feel more connected. In this post, we explore how teamwork brings people closer, the benefits of teamwork, how to overcome common challenges, and what you can do to build a team that works in sync.

From turning proposals into projects with the all-new Quotes, to gaining deeper insights with Advanced Formulas, and ensuring consistency with Required Custom Fields, our June updates give you more control, clarity, and confidence right from the get-go.