Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

Introducing Prescriptive Analytics by Simpplr

Dec 1, 2020 By Simpplr In Simpplr
Achieve your intranet goals with more than just numbers. Simpplr intranet analytics provide actionable intelligence that helps managers drive adoption, engagement, and governance. By guiding you toward what works and what needs attention, you can keep your intranet as engaging on day 1,000 as it is on day 1.
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M-Files Administrator: Learn How to Create New Property Definitions and Value Lists

Dec 1, 2020 By M-Files In M-Files
Property definitions are used for determining properties associated with classes. A property definition specifies the property name (which should naturally be as descriptive as possible) and the data type, which determines the type of the data entered (in relation to the property). A value list contains various values, such as city names. The same value list can be utilized in several different properties.
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teamsupport

Part 1: Not Making a Decision is Still a Decision

Dec 1, 2020 By Connie Glover In TeamSupport

In business and in life, making a decision is easy when you’re working with a true partner and together can weigh all the factors involved towards making the right decision. In a specific example, the same can be said when it comes to making decisions that impact your B2B customer support teams’ success. As a customer support leader, you have to make a million decisions a day, and many, if not most of them, involve helping to solve customer issues.

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teamwork

Streamline your content review process with the TaskReviewer extension

Dec 1, 2020 By Emma Ross In Teamwork

The way we live and work has changed significantly in the last year. One aspect of our work lives that has taken a hit is the way we collaborate with our colleagues and clients. The process of reviewing content and providing feedback may have been done face-to-face in the past, but this won’t be possible in the near future.

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Troop Messenger - Screen Sharing

Dec 1, 2020 By Troop Messenger In Troop Messenger
Troop Messenger - Screen share feature is one of the dynamic collaborative chat supporting features of Troop Messenger. It allows the team member/user to share their screen at the time of chat conversation with the recipient team member/user. The recipient user can see the entire real-time desktop screen. The sender can share his/her desktop screen once the screen share request is accepted by the recipient user. Both sender and receiver has the ability to stop the screen sharing session at their respective ends.
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Troop Messenger - Voice Calling

Dec 1, 2020 By Troop Messenger In Troop Messenger
Troop Messenger now introduces one-on-one voice /audio calling feature in this version release. Voice calling feature of Troop Messenger allows the user to place an audio/voice call for better team collaboration. It enables you to have a crystal clear and smooth conversation experience. Any team member/user of the application can initiate, or receive an audio/voice call.
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