Teams | Collaboration | Customer Service | Project Management

In-app messaging has become integral to most businesses across industries due to its convenience and efficiency. For example, in the healthcare industry, live chats can help patients schedule appointments, ask medical questions, and receive timely updates about their health status. Therefore, real-time in-app messaging is no longer a nice-to-have but a must-have.

Organizations adapting to the global trend of working remotely or in hybrid settings must maintain data privacy by adhering to local or industry-specific regulations. This can be achieved almost effortlessly with the help of self-hosted chat apps without compromising the organization's ease of usage and smooth communication. Self-hosted chat apps are open-source software that one can download, modify, and deploy in their organization as needed.

Courier Automations lets you build smart notification workflows. With Automations, notifications can be scheduled, driven by events, canceled, and more. We’ve just completed a big redesign of the automations UI — before this overhaul, notifications were restricted to linear workflows. This made it difficult to build more advanced automations, however the new automations UI, based on React Flow, allows you to build more sophisticated workflows, including those requiring branching logic.

Without proper governance, the intranet is beset with many problems that eventually kill the initiative: It becomes a content dumping ground, a sinkhole for the organization’s resources, and a significant cause for employee disengagement with the company mission and strategies.

“Collaborative Intelligence is information that can diagnose problems in your organization, like which teams aren’t working well together or who’s overloaded with work.” Dr. Rebecca Hinds, Head of The Work Innovation Lab, will go in-depth on the effectiveness of Collaborative Intelligence at Asana Forward on March 28, 2023.

Most companies prefer on-premise infrastructure over cloud solutions in today's digital environment because of the unprecedented cyberattacks and loopholes in data maintenance. Since you observe companies implementing cloud solutions successfully, your thoughts may differ.

Agile practices are a crucial part of agile teamwork – they’re when collaboration is in high-gear and the creative juices really flow. But with more and more agile teams doing remote or hybrid work, it can be challenging to replicate the magic that happens when you’re all gathered around a physical whiteboard with a box of shared bagels and sticky notes in tow.

This month, we have been working on some big updates to help you present your ideas in an engaging way through our new Interactive Presentation Mode. We’ve also been working behind the scenes to bring you the next big thing: Miro AI — your new launchpad for creativity, collaboration, and productivity. To see all the newest features that will help make your day a little better in Miro, here is our roundup of releases from March.