Teams | Collaboration | Customer Service | Project Management

How to automate workflows in Asana using AI

See how to use AI in Asana to automate task intake, triage, project planning, execution, and reporting. Watch a step-by-step demo of an AI-powered creative request workflow built with AI Studio, including live examples of how AI performs QA checks, prioritizes tasks, and fills in key details. Key moments: For more information on how to use Asana, explore our Help Center or visit our home page.

Automated Timesheets: The Ultimate Guide to Smarter, Stress-Free Time Tracking

Timesheets are the silent chaos in your operations. The 5 PM scramble to collect hours. The “Did you clock in Monday?” Slack messages. The last-minute payroll panic. You’re not just dealing with numbers. You’re managing people, processes, and payroll, all at once. And for far too long, you’ve been expected to do it all with clunky spreadsheets, manual entries, and duct-taped workarounds. But there’s a better way.

7 Signs Your Business Data Isn't AI-Ready-And What It's Costing You

AI can do remarkable things—but only if it has the right fuel. And that fuel is data. Across industries, companies are pouring resources into AI projects with the hope of unlocking automation, personalization, and predictive insights. But behind the scenes, many of these initiatives quietly stall—or outright fail—not because of weak algorithms, but because the underlying data just isn’t ready. Data readiness isn’t a flashy topic.

Guide to Responsible AI Governance in the Boardroom

The year 2022 saw the launch of OpenAI’s generative artificial intelligence (AI) chatbot, ChatGPT, which caused an enormous shift in how individuals perceive and utilize AI. What was once regarded with cautious interest by many suddenly became accessible and widely embraced. Soon after, business leaders began exploring and experimenting with how generative AI could improve work conditions and ultimately generate value.

AI vs. AI: Using Detection Tools to Combat Synthetic Content in Business Communication

We live in a world where artificial intelligence is being used for everything from ordering your favorite food at a restaurant to customer service assistance and everything in between. This holds true for business communications as well. Many people are looking for detection tools to combat synthetic content in business communications. Most recently, businesses have found that this tool detects AI quite effectively, with some inaccuracy at times.

How Zendesk powers AI-driven support for customers and employees

Learn how Zendesk delivers resolutions at every stage of the customer and employee service experience. From intelligent automation to seamless case management, see our most powerful capabilities in action — including Copilot, AI Agents, Generative Search for the Help Center, omnichannel support, Voice, ADPP, Quality Assurance (QA), and Workforce Engagement Management (WEM). Whether you're looking to elevate efficiency or deliver more personalized support, this video highlights how Zendesk can transform your service operations, delivering quicker resolutions and better outcomes.

What Does AI Support Look Like from the Customer's Point of View?

When businesses consider implementing AI in customer support, the conversation often centers around cost savings, faster resolution times, and improved scalability. These are important benefits, but they only tell half the story. The other half—the more human half—is how these tools actually impact the customer experience. As support professionals, we know that choosing a support solution isn’t just a question of operational efficiency.