Workpuls - Introduction to Projects
Tracking tasks and projects on a daily level is easy with Workpuls! In this video, we'll show you how to set up the projects and start tracking time on them.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Workpuls - Account Setup
Find out how to set up Workpuls to get the most out of this simple employee monitoring software. Discover which tracking methods are available, and what's the best way to use them.
Workpuls - Employee Productivity Analysis
Find out how to measure and analyze your employees' productivity using Workpuls.
Workpuls - Support for Multiple Configurations
What makes Workpuls great is the fact that you can monitor employees in several different ways! Discover how tracking settings work, and what are the best options for your team.
Workpuls - Setting Up New Employee Computer
Check out this video to quickly find out how to set up new employees' computers within Workpuls. The settings you create in the beginning can be changed, but they'll allow you to start using this time tracker effectively from the get-go.
Workpuls - Review and Set Productivity Labels
Learn how to review and set productivity labels to effectively measure and analyze your employees' productivity with Workpuls.
Introducing Open Source Fridays
We’re excited to share that Mattermost has launched Open Source Fridays as a way to help our Engineering team have a structured opportunity to support and get involved in more open source projects inside and outside of Mattermost.
OneDesk - Canned Responses
There are multiple ways to set up and automate the sending of responses in OneDesk. Canned responses can assist in answering frequently-asked questions you receive from customers, addressing requests you get repeatedly, and more. This lets you declutter your helpdesk and saves you and your team time when it comes to sorting and replying to customer requests.
The 20 Best Chatbot Apps (Free + Paid)
In this article, we’ll go through the 20 best chatbot apps that will allow you to create chatbots the easy way. With chatbots, you can provide better customer service, make more sales, and engage with your audience 24/7, without the expenses of live customer support. They will help you to know that your live reps are spending time with people who need live reps, instead of having them answer the same questions over and over again.
How to Make a Chatbot (in Little to No Time)
If you want to take your customer service to the next level, you need to know how to make a chatbot. Chatbots engage with your audience 24/7 and can be as simple or as complicated as you need them to be. Don’t have coding skills? No problem! There are tools like the Messagely chatbot software that will allow you to create chatbots easily and in minutes with no required coding skills.