Teams | Collaboration | Customer Service | Project Management

Christmas gift shopping behaviour has changed - Now is the time for retailers to adapt

With inflation on the rise and an uncertain economic environment ahead, customers are rethinking their purchases. By focusing on what really matters to customers, retailers can offer an affordable yet memorable Christmas shopping experience this season.

The 14 best online collaboration apps of 2022

The collaboration apps market boomed in 2020. With the abrupt switch to digital workplaces and remote work, organizations realized they need to support their employees’ work with the proper technology. That’s why today, we’re bringing you a list of the best team collaboration apps to try in 2022 - if you haven’t already.

Rippling Time Tracking: Pros, Cons, and 5 Great Alternatives

Rippling is a complete employee management software that functions as an all-in-one Human Resources (HR), IT, and payroll solution. It’s a popular alternative to other Human Resource Information System (HRIS) solutions like BambooHR and Gusto. Moreover, Rippling added time tracking to its list of offerings in 2021. Wondering if Rippling time tracking is right for your business?

Your step-by-step guide for making a resource management plan

To complete projects successfully, you will need an effective resource management plan. With the right plan in place, you’ll be able to manage schedules, handle procurement, meet deadlines, and deliver a successful project to a happy client. So how do you create a resource management plan? And what are the benefits? Keep reading — we’ll explore it all below and give you an easy step-by-step guide to get you started.

Upholding Healthcare Governance through a Board Management Platform

Global crises, like the Covid-19 pandemic, have revealed the significant role that governance plays in securing health and lives. Care practices and measures in response to health crises are only a portion of healthcare governance. Concerned with the processes and systems of an organization, governance is an overarching framework that underpins the efficacy and stability of an organization’s operation.

Justworks Hours Alternatives (5 Options)

If you need access to the best Justworks Hours alternatives for HR management, you have come to the right place. There is no shortage of effective time management solutions to support the employee experience and enable leaders to track employee time. With the right time tracking tool in your corner, employee performance management becomes a breeze. There are plenty of time clock business software solutions on the market for both medium-sized businesses and large organizations to choose from.

How Does Employee Disengagement Impact Attrition?

The Great Resignation of 2021. And 2022. And 2023? If economic trends continue, that may well be the case. Attrition is increasing across the board and a lot of it has to do with employee disengagement. Harvard economist Lawrence Katz calls this “a once-in-a-generation ‘take this job and shove it’ moment.” But it doesn’t have to be. Employee engagement can dramatically lower attrition rates in both high and low turnover industries.

3 Components of the Customer Experience You Should Know

The concept of customer experience has become one of the main focuses of customer-facing teams, and for good reason. The customer experience is at the forefront of everything a company does for its customers, whether it's the products and services they provide or the simple, everyday interactions between them. Concepts like customer-centricity and being customer-first are now at the forefront of a pioneering spirit in customer support and related fields, yet many companies are still falling behind.

Make Your Hybrid Work Model Successful with Digital Experience Monitoring

According to a new study, the hybrid work model reduces attrition by a third. As the pandemic shifted work to remote, with some companies going fully remote work for over two years, many organizations are looking to continue to allow hybrid work environments. In 2022, more than 90% of midsize companies plan to implement a hybrid work structure. One of our customers practices this model and is always interested to know what new features can enhance the digital experience of their distributed workforce.