Teams | Collaboration | Customer Service | Project Management

Frontline employee recruitment and retention is top-of-mind in many industries these days, as more than one-third of companies lack the right technology to effectively communicate, engage, and retain these employees. And our recent survey offers insight to help understand and address these challenges.

Are you an Accidental CEO? If you’re a former solopreneur whose success has led to the formation of a company, you may just be. Do you find yourself overwhelmed with managing your business or agency, trying to balance your essential work with the operational and financial aspects of running an organisation? You’re not alone. Many solopreneurs who started as talented freelancers find themselves in this same position.

A common question we receive is how to structure and organize your work in OneDesk. OneDesk allows for tremendous versatility in how you work, and every business will have their own workflows. The first step in determining how to organize your work is to get an understanding of the structure of OneDesk. We want to help you make the most of your options and organize your work logically. In this article I’ll go over some best practices and common configurations.

When searching for the best payroll software for contractors working with your business, here are some of the things to keep in mind: In this post, we look at 7 different payroll software for contractors, starting with our own software, Buddy Punch.

TeamSupport is all about customer-centricity; it’s built in our DNA. So, we regularly update and enhance our products to ensure we’re providing you, our customer, with software that can grow with you and support your customer service efforts. Detailed below are the features we’ve released in the first quarter of 2023.

Discover how to tackle common remote work challenges like Zoom Fatigue and Employee Burnout. Learn strategies to keep your team happy, healthy, and productive while working from home.

Discover how Insightful's Office vs Remote feature allows you to track and compare your team's productivity based on their work location. Use Insightful to design the best working model for your team and optimize over time.

The concept of the 4-day work week has gained traction in recent years as companies worldwide seek to reduce workplace stress, boost employee satisfaction, and improve productivity. The UK has now embarked on a pilot trial involving over 3,300 employees from various industries to establish whether this radical new system works. The idea is that employees receive 100% of their pay for 80% of the time while delivering 100% of their expected output.