Today’s knowledge workers spend about 60% of their time on “work about work”—such as unnecessary meetings, status checks, and searching for information—according to the Anatomy of Work Index 2021. Even before remote work, the average large U.S. business lost $45 million in productivity each year because of inefficient knowledge sharing. But getting people to change how they work, even when the current process is painful and time consuming, is hard—really hard.
E-commerce has grown into a saturated market. Nowadays by the time visitors have landed on your eCommerce website they’re likely to have seen similar products to yours in a number of different styles, varieties and prices, and all being offered by a multitude of different brands. So how can you differentiate your website from your competition to better engage and convert visitors? The answer is website personalization.
One of the questions businesses are constantly asking themselves is, “how to improve customer satisfaction?”. Firms place a lot of emphasis on improving customer satisfaction because happy customers are more likely to continue with them. And not only do high levels of satisfaction help you retain customers, but it also helps you save costs — after all, attracting one new customer is a lot more expensive than retaining an existing customer.
Want to maximise returns from your business? Get the best talent to work for you without offering the top salaries? Have a happier, healthier team bring its A-game every day without hefty perks? All that sounds a little too much to ask for. But I’ll tell you how I have made it all happen. I launched Runrepeat.com less than 3 years ago. Today, it’s the biggest and the most trusted aggregator of running shoe reviews. We have grown from a remote team of 5 to more than 50 employees.
