Teams | Collaboration | Customer Service | Project Management

How to Deal with an Employee Who Wants to Work From Home

Telecommuting has increased in popularity among employees and employers. Rather than sitting on congested highways during morning and evening commutes, modern workers can go to work at home, using technology to connect them with coworkers, customers and suppliers. Employees can spend the reclaimed time with family and friends or fulfilling personal obligations.

How To Enable Successful Project Implementation

Do you know how to enable successful project implementation? With the support of the right tools and resources, it’s never been easier to optimize your workflows around efficiency to deliver exceptional results for your customers. StartingPoint can help to solve disconnected workflow experiences to ensure project implementation and delivery is as smooth as possible. According to research from PWC, digital project management software increases performance.

3 Program Management Templates To Help Your Business Get Organized

Running an organization program management specifically takes, a great deal of organization. As the word implies, companies struggle to scale unless they are able to properly establish, plan, work towards, and measure their goals. The act of orchestrating some or all of the projects within an organization is called program management.

11 Remote Employee Monitoring Tools to Track Your Team

Worried about how to monitor employees working from home? Don’t be! With the right employee monitoring software, you can easily keep track of your remote workforce. And from reducing micromanagement to boosting remote employee productivity, it offers several benefits for both employees and employers. However, before you can monitor remote employees, you must be aware of all the legal aspects surrounding it. Don’t worry.

The 66 Best Productivity Tools to Manage Your Work in 2021

With the growing and busy times, productivity is something everyone looks forward to. It doesn’t matter if you are working or in school or just trying to develop a hobby, you can find a way to be productive in multiple ways. To enhance one’s productivity and skills certain productivity tools have been developed digitally that can not only help plan your day ahead but also keep track of your progress.

10 Ways to Align Your Teams for a Service-Optimized Organization - Podcast

In this episode of the Vivantio Vibe podcast, we share with you 10 ways to align your teams and garner support from the boardroom for optimizing your service management platform. Whether you're a C-level leader looking to rally your teams to investigate and adopt state-of-the-industry methods, or a CS/CX manager who needs to win support and resources from the boardroom, it's essential to have a strategy for communicating your vision and advocating for the action and resources required for success.

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6 Use Cases for Digital Experience Monitoring

If you live and breathe in the technology industry, chances are you are hearing Digital Experience Monitoring a lot these days. So what is Digital Experience Monitoring (DEM), and why is IT obsessed with it? With a remote-first culture brewing in every company, IT needs to ensure that employees on their machines are productive and satisfied with the performance of typical enterprise applications such as Microsoft 365, Salesforce, Workday, etc. A DEM solution collects application and desktop user experience (UX) insights holistically, giving IT a broader context for troubleshooting performance issues. Let's discuss six use cases for DEM.

4 innovative marketing services your agency needs to offer

With new technology and trendy platforms emerging all the time, it can feel impossible to know what services your marketing agency should offer. We all remember the Clubhouse hype at the beginning of 2021, right? But when was the last time you actually used the app? No one wants to position themselves as an expert in a channel or platform that won’t exist in six months. Still, there are thousands of marketing agencies out there, all offering the same thing.