Teams | Collaboration | Customer Service | Project Management

Relate Deep Dive on Zendesk for Contact Center

On June 16th, the Zendesk team hosted an engaging Deep Dive into Zendesk for Contact Center. Grab your favorite beverage, settle into a comfortable seat, and enjoy this insightful event where our experts showcased how Zendesk can elevate your omnichannel contact center with advanced features such as customizable IVR, real-time AI, unified inbound and outbound dialing, and granular security controls.

Top 10 Client Management Software in 2025

Are you looking for the best client management software in 2025? You are browsing the right page. Managing multiple clients can get messy with all the work you juggle these days. So, in today’s blog post, we will provide you with useful information regarding why you need it and how to choose the best option for your business in this category.

A Reliable Time and Attendance Policy Guide for Remote Teams

How do you know your work-from-home employees are actually working? What if someone continually “forgets” to clock in or logs off early without notice? These are everyday headaches for HR and managers in today’s remote and hybrid work world. You often wonder if your team is actually working or just logged in. It’s hard to track hours, spot an employee who is slacking off, and manage attendance without sounding like a micromanager. The fix?

Zulip's next-gen mobile app, powered by Flutter, released this week

Zulip’s next-generation app for Android and iOS is now our official mobile app! The new app, powered by Flutter, offers a sleek new design and a faster, smoother experience than the old app built on React Native. Over 2000 users have installed earlier versions of the new app since its public beta release last December. Starting this week, you’ll get the new app the next time your Zulip app is upgraded.

Retainer Racket: Why 'Easy Money' Is Killing Your Business

If something sounds too good to be true, it probably is. And that’s typically the reality of client retainers. Shiny, theoretical benefits like predictable income and long-term relationships keep you sold on their value. And blind to their downsides. But the fact remains: Without proper structure and management, retainers will bleed your business dry. In this article, we explain why. And what you can do to make sure your retainers are helping your business (not hurting it).

The Rise and Role of Social Media Marketing Agencies in the Digital Age

In today's digital-driven world, where social platforms dominate how we communicate, shop, and consume content, social media marketing has become a cornerstone of modern business strategy. From small startups to multinational corporations, brands are leveraging social media to build awareness, engage with their audience, and drive sales. However, navigating the ever-evolving landscape of social platforms, trends, and algorithms can be daunting. That's where Social Media Marketing Agencies come in.

7 Signs Your Business Data Isn't AI-Ready-And What It's Costing You

AI can do remarkable things—but only if it has the right fuel. And that fuel is data. Across industries, companies are pouring resources into AI projects with the hope of unlocking automation, personalization, and predictive insights. But behind the scenes, many of these initiatives quietly stall—or outright fail—not because of weak algorithms, but because the underlying data just isn’t ready. Data readiness isn’t a flashy topic.

9 Most Secure Team Chat Apps for Business in 2025 [Comparison]

The most secure team chat apps for businesses in 2025 are Rocket.Chat, Mattermost, Element, Zulip, Troop Messenger, and Wire. These platforms offer end-to-end encryption, on-premise deployment options, and compliance with regulations like GDPR, HIPAA, and FINRA. For personal use, Signal, Threema, and Telegram provide strong encryption and privacy protection.

How to Make Meetings Fun With Flip Cards

In this video, Sophia explores Miro’s new Flip Cards widget—a fun and interactive way to reveal content, run engaging sessions, and make your boards more dynamic. Whether you're leading a workshop, designing a game, or just want to add a bit of flair to your board, Flip Cards bring a playful twist to your workflow. You'll learn how to: Try Flip Cards in your next Miro board and don’t forget to like, comment, and subscribe for more Miro tips!