Teams | Collaboration | Customer Service | Project Management

Remote vs. On-site Work: Tackling Burnout Rates & Prevention Strategies Head-On

In this blog post, we explore the differences in burnout rates between remote and on-site employees and share effective strategies for prevention. Learn how Insightful’s tool to monitor your employees computer use can help.

5 key takeaways from the 'The Mastering Agency Profitability Guidebook'

The life of an agency owner is a constant juggling act. Between managing client relationships, overseeing internal projects, and keeping a close eye on financials, it's unsurprising that many agency owners struggle to maintain profitability. That's why we've built a new guidebook to help you maximize your agency's financial performance.

Mattermost Boards How-to: Meeting Agendas

Whether you’re scheduling a one-on-one or a company-wide meeting, or somewhere in between, you’ll want to make sure the meeting was productive for all attendees. With the “Meeting Agenda” template from Mattermost Boards, you and your team can come to every meeting prepared and leave the meeting with clarity. In this guide, we’ll show you how to customize a pre-built Mattermost Boards template to create your own meeting agenda board.

Unlock Resilience and Thrive Amid Inflation & Supply Chain Risks

This comprehensive blog post delves into the benefits of employee monitoring and productivity software, with a special focus on Insightful's software, and how it supports businesses in building resilient supply chains to address inflation and supply chain risks.

Workforce Capacity Planning: Optimizing Productivity and Resource Allocation

Explore the intricacies of workforce capacity planning and learn how to overcome common challenges. Discover how Insightful's employee monitoring software can help optimize productivity and resource allocation for your organization.

12 Best Android Apps for Productivity in 2023

The Google Play Store is bursting with apps promising to make life easier for both business and your day-to-day. The big question is: what is the best android app for productivity? If you’re determined to make the most of your time, there’s an app to help. Keep reading to discover the best productivity apps for Android depending on your needs.

10 excellent attendance tracking software (features, pricing)

Whether you manage a hybrid team or a fully remote team, you need a reliable attendance tracking solution to monitor employee work hours. If you currently track team attendance manually, you’ve probably run into issues like: With the right attendance tracking software, you can automate time management, integrate employee systems, and even gain insight into improving performance and productivity. So which platform has the employee tracking technology you need?

7 Ideas to Optimize First Response Time (FRT) And Keep Users Happy

You only get one chance at a first impression. And in customer service, that first impression is determined by your First Response Time (FRT). A fast and efficient FRT can make customers feel valued, respected, and taken care of. On the other hand, a slow response time can leave users feeling frustrated, ignored, and even outraged. With so much riding on the FRT, optimizing this help desk metric is crucial to keep your users happy and your business thriving.