Teams | Collaboration | Customer Service | Project Management

Is Work-Life Balance a Myth? | The Productivity Compass

Sit down with Santhosh as he debunks the classic work-life balance myth on the newest episode of The Productivity Compass. Follow Santhosh Muruganantham on social media: linkedin.com/in/santhoshmuruganantham The Productivity Compass is a space for people who care about creating promising projects, ramping up productivity, and working better together. We're here to share ideas, conversations, and practical hacks that help make it all possible.

Not Putting Your Eggs in One Basket is a Mistake | The Productivity Compass

Whoever said putting all your eggs in one basket is a bad idea? Santhosh did. Tune in as he unconventionally takes on project management while quietly transforming Kolapasi Indian Canteen into a culinary phenomenon. Follow Santhosh Muruganantham on social media: linkedin.com/in/santhoshmuruganantham The Productivity Compass is a space for people who care about creating promising projects, ramping up productivity, and working better together. We're here to share ideas, conversations, and practical hacks that help make it all possible.

How Kolapasi Indian Canteen Cracked the Project Management Code | The Productivity Compass

Kolapasi Indian Canteen is a homegrown chain of chef-less restaurants that, while humbly rooted in tradition, continues to tantalize taste buds globally with their world-class South Indian meals since 2013. Join the co-founder, Santhosh Muruganantham, as he sits down with Shirin and dishes out bowls of project management lessons, nuggets of wisdom, and zesty life-hacks, all while holding up his glass half full.

Playbooks in Jira Service Management: Resolve work faster with guided, automated steps

Playbooks in Jira Service Management help teams resolve incidents, service requests, and operational tasks faster by bringing clear, step-by-step guidance directly into the issue. In this video, you’ll learn how playbooks: You’ll also see how different roles use playbooks: Finally, we walk through: Chapters About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Slack School | What are Slack User Roles?

In this episode, we’ll break down Slack User Roles: What they are, what each role can do, and how to set them up correctly. From Primary Workspace Owners to Admins, Members, and Guests, you’ll learn how permissions work, how Slack roles differ from Salesforce roles, and what changes on Enterprise Grid. Whether you’re a new admin or studying for certification, this is foundational knowledge you don’t want to miss. Class dismissed!

Exploring MatrixRTC: Real time communication in rooms

At FOSDEM 2026, members of Element’s VoIP team - Robin Townsend, Timo Kandra and Valère Fédronic - presented a deep dive into the future of real time communication on Matrix. Their talk gave an update on MatrixRTC, Matrix’s framework for bringing voice, video, and other live, interactive experiences directly into rooms.

How Top Service Teams Can Defend 10-15% More Revenue With Proof of Work

Service teams don’t lose revenue because they deliver less. They lose it because the work they deliver isn’t visible enough to defend. Projects move fast, scope shifts quietly, and teams stay busy. But when it’s time to bill, the proof is scattered or missing. Without proof of work, revenue starts leaking in familiar ways: Proof of work changes this by connecting effort to outcomes, before it’s too late. It turns daily activity into defensible revenue.