Teams | Collaboration | Customer Service | Project Management

White Paper

Maximize IT Investment by Integrating with CloudReady and ServiceNow

Businesses around the world are striving to accelerate digital transformation and increase IT visibility but tool incompatibility and API integration can be obstacles. This white paper shows how Exoprise CloudReady can be easily integrated into tools such as ServiceNow, Splunk, PagerDuty, MoogSoft, Slack, etc., and streamline incident management.

Ready to increase the value of any contractor you hire?

As an employer, we understand you want to get the most out of every member of staff you hire. You probably already have a good idea of how to do this, but there are a few key differences between full time employees and contractors that are often overlooked when it comes to unlocking their full potential. This quick and easy guide will help you appreciate the unique benefits of contractors, get the best out of your team and, ultimately, radically increase team productivity.

Ready to deliver fast, flawless service?

With IT teams moving towards leaner, more agile approaches across the board, it is crucial that contractors can deliver solutions that promote collaboration, ease of workflow and knowledge sharing. If you are a contractor aiming to deliver the best possible service, this White Paper can help you refine your methods, inspire you to try a new way of doing something, or give you innovative new suggestions that you can take straight to your client.

The Power of the Crowd

With the shift to Software-as-a-Service and Cloud nearly complete, organizations can optimize their end user experience and network operations with the power of crowd-sourcing. For decades, Internet-based sharing has improved the lives of billions. Now, companies can take advantage of sharing when it comes to protecting and optimizing the very the thing that connects us, the Internet!

3 Digital Transformation Pillars Required for an Efficient Remote Workforce

Ultimately, a flexible workplace strategy ensures the efficiency and productivity of a team, no matter where they are. Many companies are facing an urgent new reality that requires a flexible working environment. The smart organizations will be prepared. They will learn and then future-proof their business by enabling secure access to documents and information while minimizing risk.

Why Professional Services Firms Should Ditch Folders and Embrace Metadata

To stay competitive and meet market demands, professional services firms must offer an exceptional customer experience, innovate their product offering and deepen their expertise. This means doing more with less and reallocating resources to high-value work, like serving customers, investing in more competitive offerings, or building expertise. However, archaic and outdated ways of managing information with folders are hindering firms' abilities to navigate these disruptions and curb competition.

Data Privacy in 2020

Data breaches are at an all-time high, with all evidence pointing to increased data exposure. Naturally, organizations are turning to employee monitoring, insider threat detection and data loss prevention technologies to protect themselves. There is, however, some concern that these solutions may create a potential conflict with employee and consumer privacy rights. Especially, with the introduction of GDPR, CCPA and other similar laws at various stages of processing, companies around the world are being forced take a closer look at their data governance and privacy policies.

3 Steps to Protect Your Professional Services Firm Reputation with Information Security

The global average cost of a data breach in the professional services industry is $4.5 million. The biggest contributor to this cost is lost business. Information security is hugely important to an organization and only seems to take the limelight when a breach occurs. In this whitepaper, you'll find an easy three-step process for protecting your professional services firm's reputation.