Teams | Collaboration | Customer Service | Project Management

onedesk

Managing Project Intake for Service Businesses

Apr 29, 2026 By Erin Richardson In OneDesk
Projects are super important to a service-based business. But the actual intake process can be complicated, usually due to a lack of organization and formal processes. How do you decide what to take on? How do you make sure you don’t overpromise and underdeliver? The answer is a Project Intake Process, and if you aren’t using PSA (Professional Services Automation) software like OneDesk to handle it, you’re probably working harder than you need to.
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Miro AI Slides: From Prompt to Presentation in 120 Seconds

Apr 29, 2026 By Miro In Miro
Spending hours formatting slides is the old way. In this video, we show you how to generate a full presentation in Miro in under two minutes using AI, including how to write prompts that actually give you great results, generate custom images, get expert feedback from AI Sidekicks before you present, and import existing PDFs to build on. Your next deck starts here. Subscribe for more tips that help you work faster and smarter in Miro.
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troop messenger

React Native and AI Integration: How to Build Smarter Mobile Apps

Apr 29, 2026 By poojitha In Troop Messenger
Mobile apps in 2026 are moving beyond static screens and basic forms. Users expect apps that anticipate needs, understand input, and adapt in real time. React Native combined with AI provides a clear path to build cross-platform apps that feel smart and responsive on both iOS and Android.
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scoro

May 2026 Version Update: New Apps by Scoro & Work Management Improvements

Apr 29, 2026 By Sintija In Scoro
This month’s theme is data centralization and precision. From purpose-built apps in Scoro that will help you retire those last few fragmented spreadsheets, booking tool improvements, and new and improved finance integrations – every team will find useful updates in this release to improve their operational efficiency and data precision.
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teamwork

How Claude Cowork works with Teamwork.com (and why it matters for your team)

Apr 29, 2026 By Jordan Wellin In Teamwork
Claude Cowork isn't another chatbot you paste tasks into. It's a desktop AI agent that sits on your computer and connects directly to the tools you already use, including Teamwork.com. The difference matters more than most teams realize. When your AI can pull live project data, flag overdue milestones, and draft client reports without you copy-pasting context, you stop treating AI as a side tool and start treating it as a coworker.
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teamwork

10 Best Project Management Tools For Remote Teams In 2026

Apr 29, 2026 By Ben Brigden In Teamwork
I've worked in a number of remote teams over the years. The single biggest mistake I've seen? Teams picking tools built for co-located offices and then wondering why things kept slipping. Remote project management has real, specific demands. McKinsey research confirms that hybrid and remote arrangements are now a permanent fixture for knowledge workers. The tool has to carry some of the coordination weight that a shared office naturally handles.
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teamwork

Portfolio Management Solutions: How To Pick The Right One For Your Team

Apr 29, 2026 By Ben Brigden In Teamwork
Before I joined Teamwork.com, I managed client delivery for agency firms. Back then, "portfolio visibility" meant a color-coded spreadsheet that was outdated before the Monday standup finished. The truth is, most teams don't go looking for portfolio management solutions because everything's working. They go looking because something broke.
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View AI agent conversations as tickets in Agent Workspace | Zendesk demo video

Apr 29, 2026 By Zendesk In Zendesk
Give your team full visibility into AI-powered conversations within Agent Workspace and Support. Previously, AI agent conversations were only briefly visible in Admin Center. Now, every AI conversation becomes a ticket at the start, visible in Agent Workspace. In this video, we'll show you how to surface these tickets, create filtered views, and explore how these tickets give you deeper insight into your automated resolutions. Ideal for teams scaling support with AI.
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workativ

HR Chatbot Implementation Challenges and Solutions

Apr 28, 2026 By Deepa Majumder In Workativ
Rushed AI deployments are starting to do the opposite of what they promise. Instead of improving service, they are eroding trust. According to Forrester, a significant share of brands risk damaging customer relationships through poorly designed self-service AI experiences. At the same time, McKinsey & Company highlights a different but related issue: most organizations are still stuck in pilot mode, unable to scale AI into real business value.
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