Teams | Collaboration | Customer Service | Project Management

Your company’s success is directly linked to the productivity of your employees. If your employee productivity rate is high, chances are you’ll be profitable and thrive even during difficult times. But how do you improve employee productivity? Well, productivity is a nuanced topic. For instance, if you think making your employees work long hours will improve productivity, you’re wrong. It’ll simply tire them out, reduce their engagement, and lead to their burnout.

Planning, developing, and executing a project is no cakewalk, especially if your team is working on several projects simultaneously. The solution to this project management dilemma? A great project time tracking software solution! The right project time tracking software lets you track the time spent on projects, calculate project profitability, and improve project workflows. It also helps you analyze and gain insights into your team’s productivity.

As businesses struggle to make up for lost time, the pressure on finding extra revenue continues. If you are looking exclusively at your sales team to drive KPIs like Monthly Recurring Revenue (MRR), you might be missing a major opportunity. Watch the video to learn how the shortcut to higher MRR runs through Customer Service. Ready to learn more? Click below to sign up for your free demo.

Deploying new technology can improve productivity and dramatically reduce waste, but may introduce hidden costs as well.

We’re proud to say that we use Mattermost to build Mattermost. Along that journey, we’ve encountered common challenges that many developers face, and designed solutions and workflows to help us optimize our productivity. Here are some examples.

For growing SaaS companies, having the right tools in place that allow the business to scale is critical. No one knows this better than Kelvin Ong, Strategy and Organizations Specialist at Typeform. Typeform is a global SaaS company that sets the gold standard in online interactions for forms, quizzes, surveys, and more, and has been growing swiftly to meet rising customer demand. In fact, Typeform doubled its headcount over the last year.

Are you struggling to select a project management framework to best fit your team? Are you considering Kanban project management, but need to know more before committing? Hey, you’re not alone. A 2020 Wellington survey showed 61% of respondents usually or always define their project methodology. And even though Kanban project management is considered one of the staple project management methodologies, not everyone knows exactly how it works or its benefits.

Your CTO handed you a project to revamp or build your product’s notification system recently. You realized the complexity of this project around the same time as you discovered that there’s not a lot of information online on how to do it. Companies like LinkedIn, Uber, and Slack have large teams of over 25 employees working just on notifications, but smaller companies like yours don’t have that luxury. So how can you meet the same level of quality with a team of one?