Teams | Collaboration | Customer Service | Project Management

What are OKRs? A Guide to Objectives & Key Results

Objectives and Key Results or OKRs are a popular goal management framework that helps organizations achieve goals by building specific and measurable actions as well as communicating and monitoring progress toward them. Used effectively, an OKR framework can support increased transparency, better decision making, and better engagement with strategy by organizing colleagues and the work they do around achieving a common set of objectives.

Is There a Time Clock App That's Perfect? 7 Options to Optimize Your Team Management

Is there a time clock app that is perfect? In the age of Work from Home, the Great Resignation, and changing industry practices as a result of the pandemic – manual time tracking is dead. The reasons are simple: it’s much too hard to keep track of employees when they’re not in the office, excel spreadsheets won’t tell you if someone is lying, exaggerating, or committing time theft, and now more than ever businesses are focused on reducing job costs and saving time.

10 Best Time and Attendance Software for Hospitality Businesses

Month after month, a record number of Americans are quitting their jobs – an impact felt across all industries, including the hospitality industry. Whether you own a restaurant, a hotel, or a retail company, we want to make one thing clear: At the highest level, this is a management system issue. We don’t mean an issue with you, the management, we mean an issue with the concept of management in general.

Should Companies Offshore Their Marketing? Pros, Cons, & Tips

Thanks to technological developments, businesses are no longer confined to their geographical location for finding customers and employees. Offshore marketing allows you to hire a team of experts from a different country anywhere in the world. This creates an opportunity to hire high-quality marketers while leveraging lower labor costs in those countries. In this article, we’ll explain what offshore marketing is, along with five benefits and three disadvantages.

13 Common Mistakes of First Time Outsourcing to Avoid

Many small business owners are trying their hand at outsourcing their business needs to a third-party agency to deal with increasing demands and workloads. As a result, the Business Process Outsourcing (BPO) industry has grown rapidly. Outsourcing offers several benefits, including cost savings, increased flexibility, improved efficiency, and access to specialized talent. However, you can also potentially fall prey to the common mistakes that most outsourcers often make on their first try.

How AI can Detect Employee Violations Quicker Than Ever

Let’s face it, employee misbehavior has been around since the beginning of time and will continue to happen as long as businesses and organizations exist. At one point, this issue was a lot more manageable, but with the popularity of social media and technologies that allow employees to record and share information quickly, companies face significant threats that have made it extremely difficult to manage employees effectively without serious repercussions.

Faster, Better, Stronger - The Case for Agile Performance Management

As companies shift to working in a more agile fashion, shouldn’t their performance management take a similar approach? Find out how to begin implementing a more agile performance management model to suit your modern workforce. Discover digital tools like employee productivity tracking software that can help support your business and its agile transformation.

What Are the Main Benefits of ITIL 4?

Over the past decade, global spending on digital transformation has steadily increased. With the global pandemic and the subsequent shift to remote work and focus on online business, organizations have realized the importance of going digital and presenting a digital interface for both employees and clients. In fact, the total global spending on digital transformation is projected to reach 1.8 trillion US dollars in 2022 and 2.8 trillion USD by 2025.