Firebase offers useful SDKs for both iOS and Android apps. It provides database services, analytics, and push notification tools. It also works with most programming languages, including Swift. If you're reading this article, you've probably already come across Firebase and its Cloud Messaging tool, which can be used to send push notifications to both Android and iOS devices.

With mobile devices becoming ever more frequent in everyday work operations, ITSM solutions are incorporating a mobile help desk alternative to attend to the needs of remote support and faster ticket resolution. Both agents and end-users stand to benefit from its accessibility and enhanced operations. However, to work properly and encourage effective adoption, these solutions must include certain key features.

Push notifications play a critical role in our digital world. They’re an essential tool for driving user engagement, ensuring retention, and delivering real-time updates, but implementing them in Android can be a complex task. Engineering teams are tasked with not only the technical implementation but also the logic that encompasses the entire notification experience.

If you are looking for the best payroll software with a mobile app, consider Buddy Punch. Here are just some of the key benefits of Buddy Punch’s platform: Both small business owners and leaders at larger enterprises can benefit from a payroll processing solution that comes with an iOS and Android app. Buddy Punch stands out as a must-have platform offering numerous payroll options, although there are other payroll software solutions available for small businesses.

In the competitive corporate world of today, keeping on top of your game demands both hard work and smart work. Fortunately for us, technology has stepped in to help, offering a myriad of mobile applications created to streamline and improve several facets of corporate management. Are you tired of feeling overworked due to the never-ending list of deadlines, meetings, and tasks?

Zendesk is the customer service software of choice for over 100,000 businesses, which rely on the platform to deliver first-class customer experiences. But in customer service, things can change quickly, which is why Support teams need a way to stay on top of their data – no matter where they are.

If you’re a developer building a web or mobile application, you know that there are times when you want to message your users when they’re in the app. It might be information about a new feature, a billing update, or something that requires action from the user. That’s where in-app notifications via an inbox come in. They allow you to deliver key messages directly to your users and can be combined with other notification methods like push and email.

Not a fan of meetings? You aren’t the only one. Lencioni is right: In many cases, meetings are both boring and unnecessary — a double whammy. They don’t necessarily help your agency accomplish its goals and drive growth. That’s why we recommend replacing all of your meetings (okay, maybe not all, but most of them) with a project management app instead. A smooth project management system helps your agency work efficiently and effectively.

It might be challenging to know where to begin once you realize that you could use a little assistance to resolve your workplace time management problems. It wasn’t part of your upbringing to learn about time management programs. There was no course in college that covered time tracking applications. For you, everything is unfamiliar and new. How to select the right time management app will be something we’ll help you with.

A comprehensive knowledge base is an essential piece of any 21st-century support operation. But implementing it is just the first step – maintenance comes next. The best way to maintain your knowledge base is by harvesting support agents’ collective knowledge – but they’re often swamped and enabling their contributions can be a huge operational hurdle. Fortunately, you can easily capture content using the Zendesk Knowledge Capture app, which helps agents in three key ways.