As organisations continue to leverage the powerful Atlassian stack and its suite of enterprise-grade collaboration and project management tools, the demand for skilled Atlassian experts grows. Entrusting such a wide array of tools to an in-house function is by no means impossible, but the only way to harness these tools’ true power and realise their benefits to the fullest is to find skilled Atlassian professionals.

When navigating through IT management and cybersecurity, understanding the terms Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) is crucial. Recognizing the difference between MSP and MSSP can significantly impact your organization’s efficiency and security posture. Both service providers play vital roles in ensuring your business operates smoothly while safeguarding against various threats.

HR analytics, particularly predictive HR analytics, is a powerful tool that leverages data and machine learning algorithms to understand employee productivity, work patterns, and behaviors. Your organization’s greatest asset is its workforce. Productive employees are foundational to efficient operations. A 2020 Gallup report found that engaged employees lead to a 21% increase in business profits. However, more recent studies show that just 23% of employees report being engaged at work.

Would you rather look at a spreadsheet that has hundreds of rows of raw data? Or a simple and intuitive chart that pulls out and summarizes the key insights? For most people, the answer is a no-brainer: They’ll take the chart over the eye-glazing spreadsheet any day. That’s the power of data visualization.

Your business needs the right combination of talent and skills to meet performance goals. Workforce planning is essential for predicting staffing needs and ensuring your team has the necessary talent and resources. This process pinpoints skill gaps, anticipates employee turnover, and identifies plans of action. For experienced HR leaders, getting the balance right isn’t guesswork. Instead, modern workforce management requires data-driven decision-making.

This article explores the sharp rise in insider threats and outlines strategies to mitigate their impact. Learn how Insightful's advanced tools can enhance your company's security measures against costly breaches.

Customer conflict is unavoidable. For many reasons, conflicts with customers will happen. And they may happen quite frequently. So you need to learn how to manage them. In this article, we’ll talk about conflict management with customers—what it is, which tactics you can use, and how to get better at it.

At Craft.io, our mission has always been to give product teams and leaders the tools they need to make the best-informed decisions for their products’ success. And as a product professional yourself, you know that one of the most valuable tools available to any product team is visibility. That’s why, for example, we created Craft.io’s capacity planning and product portfolio management tools.

We rely on the internet daily. It keeps us in touch and entertained. Yet, risks exist—we might lose privacy or face security issues. That's where virtual private networks, or VPNs, can help. But what is a VPN, and how can it help you? This simple handbook plunges into the pool of VPNs. It breaks down how they work, their pros, and when you might need them. Tech experts and everyday web surfers alike, this guide prepares you. It helps you figure out if a VPN is the right online security tool for you.

Understanding and tracking employee productivity metrics is a powerful tool for gauging how effectively a team or individual contributes to an organization’s goals. By regularly monitoring these metrics, businesses can stay informed about their workforce’s performance and identify areas for improvement. There are various metrics for different roles, but some common ones include output volume, error rates, and task completion times.