Teams | Collaboration | Customer Service | Project Management

We’re delighted to share that openDesk now deploys Element Server Suite (ESS) directly from Element. The Element frontend still reflects the openDesk product and branding, but now openDesk deploys Element Server Suite (ESS) directly from Element, the original manufacturer and product owner of the software. It brings hardened Kubernetes deployments, next-generation OIDC-based authentication and the complete ESS feature set to Germany’s sovereign office productivity suite.

Keep your Zendesk plan and give your team a live view of what needs attention. Geckoboard connects directly to Zendesk and puts queue size, response times and team performance on a shared dashboard. See queues building and response times slipping while there’s still time to act. Your team gets the numbers to respond, and you can stop being the person who has to spot every problem.

Bringing an external partner into a conversation shouldn't mean an all-or-nothing choice between locking them out entirely or handing over full access. Wire Drive now offers a middle ground: temporary guests and outside team participants will get view-only access to shared files by default, so collaboration stays open without the risk.

Workplace communication has changed significantly as businesses have adopted remote work, hybrid teams, and digital collaboration tools. Employees now rely on messaging platforms to exchange information, discuss projects, ask questions, and coordinate daily responsibilities. While fast communication can improve productivity, businesses also need to consider how workplace conversations and shared information are protected.

Online retail, store replenishment, subscriptions, and wholesale orders all move through a warehouse differently. Treat them the same and you get delays, extra handling, and inventory that nobody quite trusts. That is why more businesses are moving away from one-size-fits-all fulfillment and building processes around their own products, channels, and customers.

Multiple person detection software uses AI webcam analysis to count the people in front of a work screen and alert security teams when anyone other than the authorized user appears. It runs face and person detection on sampled frames, tracks faces over time, verifies the logged-in employee, and applies policy rules such as blurring the screen or locking the session.