Teams | Collaboration | Customer Service | Project Management

Zendesk Introduction to Foundational Support

Learn how to create the best experience for your agents using Zendesk’s foundational support solution, and learn the key features of the ticketing solution to meet your business goals. This video is part one in a series. The Zendesk Foundational Support learning path contains courses, lessons, downloadable content, and short quizzes to help you learn the Zendesk ticketing solution.

OneDesk - Multi-Language Support

In OneDesk you can choose the interface language separately at the company, user, or customer level. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

How to Create a Miro Board in Nifty

Nifty is a flexible Project Management solution that enables integrations and embed functionality to thousands of partners! Miro is the leading white board company on the planet with millions of users across the globe and we are honored to be a partner with them on our productivity journey. In this video one will learn how to create a Miro board and than embed it directly into a Nifty workspace, so users can operate their Miro accounts and boards inside their project management solution!

Time Doctor's Chrome Extension Give You Better Workday Insights

We at Time Doctor know that third-party integration capabilities have become an important factor when selecting the best software for your teams The more integrations we can offer, the more insightful we can make your time tracking capabilities and the bigger impact that can make on your organization’s overall productivity. We’ve put together a quick overview of Time Doctor’s Integration options and how they can help you gain deeper insights into your team performance and where to make improvements to maximize productivity and efficiency.