Teams | Collaboration | Customer Service | Project Management

This episode features an interview with Carolyn Clark, VP of Employee Experience Strategy at Simpplr. Carolyn shares what it was like working on SNL & Late Night with Conan O’Brien, why she started her own comms consulting company, and valuable case studies from her career and teachings in crisis comms.

Learn more about how to customize the Plain Grid Widgets for your reporting needs within the BI Dashboards.

Customer service teams have a lot on their plate. Utilize AI correctly to save support agents time while keeping costs down. Intro - 0:00 How AI can help agents' workload - 0:28 Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Here are 3 hacks from the Slack team on how you can improve your work transparency by organizing your team’s info so it’s easier to find, combining canvases with everything you already love from Slack so you don’t need to change how you work and keeping everyone on the same page so you can move work forward, faster. SECTIONS: ABOUT SLACK: Slack is a messaging app for business that connects people to the information they need. By bringing people together to work as one unified team, Slack transforms the way organizations communicate.

Do you want to learn what different types of work schedules are available for your team? In this video, we'll discuss how to create a flexible and effective work schedule that will benefit all your employees. We'll explore the various scheduling options, such as Learn how to determine which type of schedule is right for each employee to maximize productivity and ensure everyone is happy with their workloads.

Asset Management lets you manage any asset using a flexible and open data structure, unlike legacy CMDBs. While Configuration Management gives you visibility into the infrastructure that supports applications and services. Both Asset and Configuration Management are included in the Premium and Enterprise editions of Jira Service Management.

Atlassian’s mission is to unleash the potential of teams – including our own.

Learn more about how to use the filter feature within BI Reports to customize your dashboard data.

In the world of banking, insurance, wealth management, or investments, delivering seamless support at scale can be a challenge. With Zendesk, all of your client data is in one place—which allows your team to give advice and answer questions faster. And with the highest standard of data security, you can ensure that all of it stays safe and sound—giving them peace of mind and a better experience.

Save budget and give your customer experience (CX) team what they need most—time, with Zendesk AI. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.