Teams | Collaboration | Customer Service | Project Management

Appy Hours is an Atlassian Community monthly event where 4 Marketplace Partners go head-to-head for the title of Best App Demo.

When you find yourself spread thin across multiple services and client needs, it’s time to ask yourself—is niching down the right choice for your business? Mike & Gaby Grinberg, dual founders of Proofpoint Marketing, join the podcast to talk about finding their niche in the face of the pandemic and how their business has flourished in the aftermath. They discuss the importance of building a strategic narrative around your core business beliefs, and how to use that narrative to drive both growth and client connection.

Jira Service Management is a modern, end-to-end ITSM solution that’s designed for scale. Watch this overview to learn how it can help you unlock high-velocity teams, empower every team to deliver great service fast, bring visibility, and accelerate the flow of work between development, IT, and business teams.

Get the latest Jira Work Management updates in our March Monthly Minute. Import from Jira Software, add new background colors and gradients, and more. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place.

🤝 For Sherrell Dorsey, personalization and data privacy go hand in hand. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Learn how to edit Slack messages when mistakes happen.

👉 How to: Authenticating end users in messaging for the web | Zendesk 🔌 Being able to quickly and accurately identify end users is a key component of delivering effective customer service so in this video, we’ll be taking a look at how we can implement end user authentication in the Zendesk messaging experience.

Jax Davey, the CEO of Nuevo, shares his unique journey from a start-up to an established business and how he’s made Nuevo stand out. Hear about Jax’s inspiring road to success from the military to Forbes 30 under 30 honoree and CEO of the creative agency Nuevo.