Teams | Collaboration | Customer Service | Project Management

Performance is the key to success. However, measuring your performance in comparison to others as well as the required standards is a challenge faced by everyone. Reports and Analytics are the means through which you can measure performance. We have developed statistical and graphical reports which are not only simple to generate, but also easy to understand, thereby helping in quick and detailed analysis and performance review.

In the past, each LinkedIn application team decided their notification strategy in isolation. Business logic and infrastructure sharing were limited between the teams. This resulted in a fragmented and inconsistent tech stack across LinkedIn and a less than savory member notification experience. To combat this disjointed experience, Linkedin set up a small team to build an orchestration layer, the Air-Traffic Controller (ATC). This became one of the more complex notification systems and helped Linkedin grow into the top social platform for business and networking.

Welcome to the August edition of What's new in Asana!

You've got backlog data, now it's time to analyze it! If you have not viewed our previous video, "What is backlog?," consider doing so before diving into this video: https://youtu.be/UzbnKB-gdKo

See more "Zendesk from home" tutorial videos like this one here: https://zdsk.co/ZFH

A Financial Times report highlights fintech trust gaps so significant that they may compromise the sector’s ability to ride the digital wave. Alarmingly, studies suggest that “fintechs are predicated on the notion that they are a force for good–but the tide of opinion is turning against technology companies.”

On Thursday, August 12th, at 11:00 am CST, the Developer Community team shared the basics of the Zendesk Apps Framework and the journey from start to finish on creating your first app! They also covered topics such as how to use the ZCLI to scaffold up your first app, use the Javascript framework Next in your Zendesk app, and how to submit your app for review!

Need to restrict internet access in your network? In this tutorial, you will learn how to block websites and restrict employee internet use with a free trial of BrowseControl, CurrentWare’s web filtering software.

In today’s cut-throat competition, every penny is precious. Why spend extra on manpower, when the virtual agent can get it done for free. Vision Helpdesk – Live Chat has the Virtual Agent inbuilt in the system. The Virtual Agent can take care of the instant level one support for your client, thereby reducing the load on your staff. Questions and their Answers can be pre-fed into the virtual agent. The virtual agent also links directly to the Live Chat where staff can connect and continue providing support to the client, thereby leading to instant and efficient customer support.

CIS Agency is an online marketing and web design solutions provider based in the US. Watch how they leverage Zoho Projects to collaborate effectively, keep track of all their work, identify delays and adapt to remote working with the help of our mobile application.