Teams | Collaboration | Customer Service | Project Management

This episode features an interview with Guido Ditto, Senior Manager of internal communications and employer brand at Coursera. Guido works with Coursera executives and teams to inform, engage, and connect colleagues around the world.

This episode features an interview with Stephanie Briggs, Director of Employee Experience at ivanti. In this episode, Amanda and Stephanie discuss who owns and is responsible for creating the ideal employee experience in an org and how storytelling makes for powerful communications.

In this episode, Carolyn, Julie, and Paralee discuss how they wish Internal Comms to be perceived, learning from their mistakes, and trends they’re looking forward to in 2023.

See how to create a drillable pie chart using the TeamInsights BI Tool.

Use the Pulse to monitor your data for any/all abnormalities in your data.

Learn more about different ways to use Teramind's Monitoring Settings to customize your instance.

Welcome to the May edition of What’s New in Asana! First, communicate with your team more clearly by adding headings, images, and tables to your comments. Next, critical path in the Timeline view lets you quickly see which tasks are crucial for completing your project. Finally, now you can duplicate existing dashboards in the “Reporting” tab for easier setup and standardization across your organization.

We explore the exciting potential for leveraging AI in the world of customer service and experience.. We discuss: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

See the differences between TeamSupport Reporting and TeamInsights and how TeamInsights can give you a closer look at your support data.