Check out upcoming updates to Mattermost's collapsed reply threads on both desktop and mobile.

HaloITSM is a single, all-inclusive ITSM software solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customers and employees alike. It wont just standardize your processes, but it will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business, present, and future.

In this video, you'll learn how to configure email notifications in a Jira Cloud project.

In this video you will learn how to configure a board to match a new underlying workflow in a Jira Cloud project.  This short video is a part of Atlassian University's Jira Administration Part 2 Course.

With the ever-changing consumer behaviour and uncertain situations, it is very difficult for today's businesses to function without caring about their customers. But caring is not enough, you need to build an emotional connection with them. Simon Johnson, General Manager, UK & I, Freshworks and CX Rockstar James Dodkins in this LinkedIn live discuss what it takes to emotionally connect with your customers.

Traditional intranets fail when they’re only used as destination portals. Instead, intranets need to meet employees where they are. Make your intranet mobile as you are with a branded native mobile app that fits every employees pocket. Get hold of employees immediately with mobile push notifications and SMS messaging that can reach everyone. Deliver communications to all employee touchpoints using a single system. Target and reach employees through newsletters, email digests, mobile, and more.