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Latest Videos

Why businesses choose Zendesk AI

🔌 Zendesk's artificial intelligence is different than others: We use data gathered from billions of real customer service interactions, combined with our deep expertise in the industry. 🔋 This allows our #AI to be not only accessible, but come with pre-trained solutions and customizable solutions that customers can use and see the value from day one. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Want to know 5 powerful ways AI boosts customer service efficiency?

In this video, we reveal the top ways teams can leverage #ArtificialIntelligence in customer service to improve customer satisfaction, boost efficiency, and lower costs. Why choose Zendesk #AI? Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Zendesk's AI customer service evolution with CEO Tom Eggemeier | Conversations With Zendesk podcast

🤩 On this episode, we’re joined by Tom Eggemeier, CEO of Zendesk. Tom shares his extensive insights into customer experience and the pivotal role of #AI in enhancing customer service. 😎 Want to join us at the hottest spot in #CX? Registration for Zendesk Relate 2024 is now open, and you can secure early bird pricing through December 22. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

The best client portal software for 2024 is right here

🤩 In this video, we reveal the top customer portal features for 2024 to help you find the best client portal software. We also show you how customer service portals can benefit your business and save costs. Why choose Zendesk? 😎 Zendesk provides a scalable, easy-to-use customer service software solution to help you build, manage, and customize your self service customer portal and implement it in no time.

Tough Conversations with CxOs: Radical Candor and Enterprise Agility at FedEx Part I | Atlassian

In this podcast episode, we hear from Ken Spangler, EVP – CIO Global Operations Technology at FedEx, where we discuss with radical candor driving a One FedEx Transformation with Enterprise Agility. Ken will share insights into how FedEx embraces enterprise agility and the value frameworks that enable it to drive innovation and adaptability within his organization.